Achieve business success with Neuro-linguistic Programming People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team's performances.

Introduction 1 Part I: The Difference That Makes the Difference 7 Chapter 1: Achieving Business Excellence with NLP 9 Chapter 2: Overcoming the Barriers to Success 23 Chapter 3: Utilising NLP Principles at Work 37 Part II: Building Working Relationships That Work 51 Chapter 4: Understanding More, Achieving More through Communication 53 Chapter 5: Making Sense of Other People for Better Influence 69 Chapter 6: Building Rapport: The Heart of Successful Relationships 87 Chapter 7: Using Words to Get Results 109 Chapter 8: Choosing and Anchoring Positive Emotions 135 Part III: Leading People to Perform 155 Chapter 9: Leading from Within: Managing Your Emotions 157 Chapter 10: Inspiring and Motivating with Artfully Vague Language 179 Chapter 11: Giving Feedback to Fuel Improvement 201 Chapter 12: Coaching for Peak Performance 215 Chapter 13: Handling Difficult People 237 Part IV: Achieving Business Excellence 251 Chapter 14: Creating a Compelling Vision 253 Chapter 15: Maximising Success through Change 271 Chapter 16: Setting and Achieving Goals 287 Chapter 17: Modelling Winning Performance 303 Part V: The Part of Tens 323 Chapter 18: Ten Business Benefits of NLP 325 Chapter 19: Ten Tips for Using NLP in Business 331 Chapter 20: Ten Online NLP Resources 335 Chapter 21: Ten Great Reads to Build Your Business NLP Library 339 Index 343                                                                                                                                                        

People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team’s performances. This practical guide to NLP at work will help you increase your flexibility, become more influential, and achieve professional success, whatever your career.