Updated to reflect the hottest new trends, technologies, and strategies! Much has happened in e–mail marketing since the first edition of this book appeared in 2007. With the dramatic rise of social media and mobile devices, there are more ways than ever to target campaigns and maximize your e–mail marketing dollars.

Introduction. Part I: Getting Started with E–Mail Marketing. Chapter 1: Adding E–Mail to a Successful Marketing Mix. Chapter 2: Maximizing Revenue with E–Mail. Chapter 3: Becoming a Trusted Sender. Part II: Mapping Out an E–Mail Marketing Strategy. Chapter 4: Developing Objectives. Chapter 5: Building a Quality E–Mail List. Chapter 6: Making Your E–Mail Content Valuable. Part III: Constructing an Effective Marketing E–Mail. Chapter 7: Designing Your E–Mails. Chapter 8: Including Text in Your E–Mails. Chapter 9: Including Images in Your E–Mails. Chapter 10: Creating From and Subject Lines That Get Noticed. Part IV: Sending Specialized E–Mail Campaigns. Chapter 11: Combining E–Mail with Social Media. Chapter 12: Designing and Delivering E–Mails for Mobile Devices. Chapter 13: Automating Your E–Mail Marketing. Part V: Delivering and Tracking Your E–Mails. Chapter 14: Tracking Your E–Mail Campaign Results. Chapter 15: Maximizing E–Mail Deliverability. Chapter 16: Capitalizing on Clicks and Other Responses. Part VI: The Part of Tens. Chapter 17: Top Ten Worst E–Mail Content Blunders. Chapter 18: Ten E–Mail Marketing Resources. Appendix: A Sample E–Mail Portfolio. Index.

Learn to develop and deliver e–mail that your customers really want to read E–mail marketing can open lots of doors for your business, but it can also open you up to legal scrutiny and spam complaints. This book helps you navigate that tricky landscape and create an e–mail marketing strategy that not only offers your customers real value, but pays dividends for you! You′ll even learn to analyze how your campaign is working. Fitting in see where e–mail fits into your marketing mix and decide whether to use an e–mail marketing provider First, the list find out how to build a top–quality list of subscribers who will respond to your mailings Get it through construct messages that reach your customers′ e–mailboxes Open me use time–tested techniques for prompting your audience to open and read your e–mails Make it irresistible use design elements and relevant content to make your e–mails appealing and professional Get social add social features and involve your Facebook fans and Twitter followers Just for them target e–mails to make them more relevant to your audience Following up use e–mail tracking reports, get open and click–through rates, and use the information to improve your results Open the book and find: How not to be a spammer Ways to get your audience to open your e–mails Tips for becoming a trusted sender Valuable elements to add to your e–mails Subject lines that get noticed Design strategies for a mobile audience How to measure conversions and ROI The ten worst content mistakes Learn to: Use e–mail to attract customers and increase business Build a mailing list and create effective messages Track the results of your campaign Develop a strategy that incorporates social media