Preface. Introduction. Writing at Work.Communication Pressures on Educators.Benefits from Clear Communication.1.The Writer's Process. One Principals Writing Process.Planning Your Writing.Organizing Your Writing.Writing Your Draft.Revising Your Document.2.Correspondence. Considering Your Reader.Maintaining Positive Tone.Using Natural Language.Organizing Correspondence.Format.E-mail.3.Guidelines and Models for Special Correspondence. Letters.Memos.4.Reports. Informal Internal Reports.Guidelines and Models for Special Reports.5.News Messages to the Community. Announcements and Flyers.Mission Statements.Newsletters.Policy Statements and Procedures.Press Releases.6.Agendas and Minutes. Agendas.Minutes.7.Career Correspondence. Academic Vita or Resume.Application Letter.8.Oral Presentations. Preparation and Delivery.Speaking to Community Groups.Speaking to Parents.Speaking to School Boards.Speaking to Conventions.Speaking at an Academic Conference.9.Grammar. Agreement.Modifiers.Pronoun Reference.Sentence Structure.10.Punctuation. Apostrophe.Colon.Comma.Dash.Exclamation Point.Hyphen.Parentheses.Quotation Mark.Semicolon.Slash.11.Mechanics. Acronyms and Initialisms.Brackets.Capital Letters.Ellipsis.Italics.Lists.Measurements.Numbers.Symbols.Index of Models. Subject Index.