Based on detailed multi-disciplinary analyses of more than 800
recorded handover interactions, audits of written handover
documentation, interviews and survey responses, the contributing
authors identify features of effective and ineffective clinical
handovers in diverse hospital contexts. The authors then translate
their descriptive findings into practical protocols, communication
strategies and checklists that clinicians, managers and policy makers
can apply to improve the safety and quality of clinical handovers. All
the contributors are affiliated with the International Research Centre
for Communication in Healthcare (IRCCH), an international
multidisciplinary organisation of over 90 healthcare professionals
from more than 17 countries committed to improving improving
communication in healthcare systems around the world. 'The authors
have created a new and tightly woven systems safety net that will, if
implemented, significantly reduce the occurrence of errors resulting
from cumulative communication failures.' -H. Esterbrook Longmaid III,
MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton
Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous,
original communication research it reports and for the careful
translation of the research findings into practical strategies that
actually improve clinical handovers in the real world of practice.'
-Professor Suzanne Kurtz, Washington State University 'This clear,
plain English book is an outstanding resource for the training of all
involved in healthcare.' -Elizabeth Trickett, (Former) Director of
Safety and Quality, ACT Health, Australia
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Produktdetaljer
ISBN
9783110387407
Publisert
2016
Utgave
1. utgave
Utgiver
Vendor
De Gruyter
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter