Energize Your Workplace provides practical steps to enhance the quality of workplace relationships-including five pathways for turning negative relationships into positive ones. Jane E. Dutton utilizes powerful examples about relationship-building and relationship-destroying taken from her research.

Series Foreword xiii Preface xv 1 Creating Energy Through High-Quality Connections 1 2 Respectful Engagement 21 3 Task Enabling 51 4 Trusting 79 5 Dealing with Corrosive Connections 109 6 Building High-Quality Connections in Your Organization 139 Notes 175 The Author 191 Index 193

"Distinguished psychologist Jane Dutton details the small acts of sensitivity to people that add up to big differences in morale and effectiveness. Managers seeking to improve their people skills need look no further than her helpful and practical book."—Rosabeth Moss Kanter, professor, Harvard Business School, and author Evolve! and World Class "Dutton's useful and original book brings to life in lucid writing what winning organizations look like and how they got there."—Warren Bennis, Distinguished Professor of Business, University of Southern California, and author, On Becoming a Leader and Geeks and Geezers "Jane Dutton speaks to everyone in the workplace, and especially to leaders, about practical ways to dramatically increase two vital resources: the energy and achievements of organizations and the dignity, competence, and contributions of individual members. I can' think of a single way to improve organizational effectiveness and individual's work lives that is more readily available (and more widely underutilized!) than people making more "high-quality connections," which is the theme of Dutton's book."—B. Joseph White, managing director, Fred Alger Management, Inc., and former dean, University of Michigan Business School "Jane Dutton is superbly qualified to write this book— it reflects her deep knowledge of the subject and wisdom gleaned from her own special gift for building and sustaining high-quality relationships at work. Readers will find the book an informative, practical, and inspiring contribution to making life at work more energized, engaging, and effective."—Peter J. C. Frost, Edgar F. Kaiser Professor of Organizational Behaviour, Faculty of Commerce, University of British Columbia, and author, Toxic Emotions at Work

Series Foreword. Preface. 1. Creating Energy Through High-Quality Connections. 2. Respectful Engagement. 3. Task Enabling. 4. Trusting. 5. Dealing with Corrosive Connections. 6. Building High-Quality Connections in Your Organization. Notes. The Author. Index.