This is the sixth edited volume of refereed contributions, from an international group of researchers and specialists attending the third international conference on Engineering Psychology and Cognitive Ergonomics, held in Scotland, October 2000.

Contents: Product Design and Analysis: The user in control: from HMI to JCS, Erik Hollnagel; Augmenting mediaspace: a socio-cognitive engineering approach, Chris Baber, Huw Bristow, Sean-Le Cheng, Anna Hedley, Yuri Kuriyama, Marc Lien, James Pollard and Phil Sorrell; A requirements analysis of personal mobile computers for police officers, Chris Baber, David Haniff, Mike Sharples, Michael Boardman and Amber Price; The impact of cultural differences on the design of self-service technology, Nicholas A. Bradley, Ronald W. McLeod and Eleanor Forrest; Using an adaptable communication protocol for enhanced quality of perception, George Ghinea and Johnson P. Thomas; Error in engineering design as failure in distributed cognition, Jerry S. Busby and Ralph E. Hibberd; Computer assisted learning of accident causation by engineers, Ralph E. Hibberd and Jerry S. Busby; Usability engineering for payload interfaces in space stations: handbook and example, Mark A. Neerincx, Mark Ruijsendaal, Jorgen Flensholt and Mikael Wolff; Sonification to mitigate the demands of managing multi-agent automation, Emily A. Pollack and John D. Lee. Human-Computer Interaction and Virtual Reality: Automating usability evaluation, George B. Smith and Andrew Howes; Navigation in websites: side effects of tools?, Knut Polkehn and Hartmut Wandke; Adaptive menus: on the importance of constant serial positions, Dieter Wallach and Christian Lebiere; An evaluation of a wizard approach to web design, Karl W. Sandberg, Joel Palmius and Yan Pan; Harnessing the web for business decision-making, Philly H. Phillips and Albert G. Kefalas; Computer anxiety, mental models, beliefs and the use of information technology in the very small business sector: a shrinking planet?, James Fisher; Human-computer interface for cued target acquisition, Masha Maltz and David Shinar; Navigation: am I really lost or virtually there?, Roy A. Ruddle; Task difficulty and user motivation effects on performance, and telepresence in a te