Theoretical approaches to the management of organizational knowledge abound, yet there are few guidelines on how to implement a systematic approach to the management of organizational knowledge. This book provides a practical guide to the management and measurement of knowledge networks using case studies from companies such as Unilever and Lotus.

List of Figures List of Tables Notes on the Contributors A Vision of Knowledge Networking; A.Seufert, A.Back & G.von Krogh The Concept of BA: Building a Foundation for Knowledge Creation; I.Nonaka & N.Konno How Microsoft Makes Large Teams Work Like Small Teams; M.Cusumano Learning and Protection of Proprietary Assets in Strategic Alliances:Building Relational Capital; H.Singh, P. Kale & H.Perlmutter Rethinking IT-Enabled Knowledge Management Systems and Networks: Unpacking Data, Information and Knowledge; R.D.Galliers & S.Newell Knowledge Networking - Unleashing the Power of Networks for Knowledge Management; A.Seufert, A.Back & G.von Krogh Are Networks the Obvious Choice? When to Choose the Network Option; S.Vassiliadis, M.Köhne & J.Barber The Influence of Human Networks and Human Value Systems on Knowledge Sharing and/or Transfer; M.Köhne, J.Raimann & C.Ulrich Developmental Aspects and Supportive Factors in Knowledge Networks; M.Köhne, E.Enkel-Chouikh & C.Ulrich The Location and Reuse of Knowledge Assets in Professional Service Firms; S.Vassiliadis & S.Möcking A Service Model to Support Knowledge Networks; J.Raimann Knowledge Networks - A Tools Perspective; J.Raimann & M.Köhne Outlook: Beyond Organizational Boundaries - Knowledge Networks for Growth; E.Enkel-Chouikh References Index

ANDREA BACK is Full Professor at the University of St. Gallen and also Director of the Institute of Information Management. She is Head and Founder of the two research groups Learning Center HSG and KnowledgeSource (the latter together with Professor von Krogh). These competence centres are specific in how they practice applied research in close cooperation and collaboration within a consortium of interested companies. Dr. Back is well known for her research in E-Learning, knowledge networking and workplace E-Collaboration. GEORG VON KROGH has been a professor of management at the Unive