Biographical note

JOSEPH H. BOYETT (joe@jboyett.com) is cofounder of Boyett & Associates (www.jboyett.com), a consulting and research firm specializing in helping companies implement state-of-the-art management and organizational practices. He has been a consultant to a number of Fortune 500 companies, including IBM, British Petroleum, Merck, EDS, and BellSouth. Dr. Boyett is the author of numerous books, including The Guru Guide(t) to the Knowledge Economy, The Guru Guide(t) to Marketing, and The Guru Guide(t) to Entrepreneurship, all from Wiley. JIMMIE T. BOYETT (jimmie@jboyett.com) is cofounder of Boyett & Associates. She is the coauthor of six books, including The Guru Guide(t) to the Knowledge Economy, The Guru Guide(t) to Marketing, and The Guru Guide(t) to Entrepreneurship, all from Wiley. Boyett is a recognized expert on business process reengineering and the application of leading-edge information systems technology. Her clients have included Hartmarx, Brunswick Corporation, Burlington Industries, Methodist Hospitals, J. P. Stevens, and Southwestern Bell.