Contents: 1. Introduction: The Variety of Methods for the Multi-faceted Phenomenon of Trust Fergus Lyon, Guido Möllering and Mark N.K. Saunders PART I: CONCEPTUAL ISSUES 2. Moving between Laboratory and Field: A Multi-method Approach for Studying Trust Judgments Roderick M. Kramer 3. Measuring Trust Beliefs and Behaviours Roy J. Lewicki and Chad Brinsfield 4. Agent-based Simulation of Trust Bart Nooteboom 5. Researching Trust in Different Cultures Friederike Welter and Nadezhda Alex 6. Trust and Social Capital: Challenges for Studying their Dynamic Relationship Boris F. Blumberg, José M. Peiró and Robert A. Roe 7. Measuring Generalized Trust: In Defense of the ‘Standard’ Question Eric M. Uslaner PART II: QUALITATIVE RESEARCH 8. Access and Non-probability Sampling in Qualitative Research on Trust Fergus Lyon 9. Working with Difficult to Reach Groups: A ‘Building Blocks’ Approach to Researching Trust in Communities Christine Goodall 10. Cross-cultural Comparative Case Studies: A Means to Uncovering Dimensions of Trust Malin Tillmar 11. Combining Card Sorts and In-depth Interviews Mark N.K. Saunders 12. Mixed Method Applications in Trust Research: Simultaneous Hybrid Data Collection in Cross-cultural Settings Using the Board Game Method Miriam Muethel 13. Utilising Repertory Grids in Macro-level Comparative Studies Reinhard Bachmann 14. Deepening the Understanding of Trust: Combining Repertory Grid and Narrative to Explore the Uniqueness of Trust Melanie J. Ashleigh and Edgar Meyer 15. Hermeneutic Methods in Trust Research Gerard Breeman 16. Using Critical Incident Technique in Trust Research Robert Münscher and Torsten M. Kühlmann PART III: QUANTITATIVE APPROACHES 17. Measuring Trust in Organizational Contexts: An Overview of Survey-based Measures Nicole Gillespie 18. The Actor–Partner Interdependence Model: A Method for Studying Trust in Dyadic Relationships Donald L. Ferrin, Michelle C. Bligh and Jeffrey C. Kohles 19. Embedded Trust: The Analytical Approach in Vignettes, Laboratory Experiments and Surveys Davide Barrera, Vincent Buskens and Werner Raub 20. Measuring the Decision to Trust Using Metric Conjoint Analysis Richard L. Priem and Antoinette A. Weibel 21. Diary Methods in Trust Research Rosalind H. Searle 22. Measuring Implicit Trust and Automatic Attitude Activation Calvin Burns and Stacey Conchie 23. A Voice is Worth a Thousand Words: The Implications of the Micro-coding of Social Signals in Speech for Trust Research Benjamin Waber, Michele Williams, John S. Carroll and Alex ‘Sandy’ Pentland 24. It Takes a Community to Make a Difference: Evaluating Quality Procedures and Practices in Trust Research Katinka M. Bijlsma-Frankema and Denise M. Rousseau Index

A tour-de-force of trust research methodologies, from surveys methods to critical incidents to hermeneutics. . .will prove invaluable to trust researchers of every stripe. - Aks Zaheer, University of Minnesota, US This book fills an important gap. The burgeoning field of trust research has employed a wide variety of definitions and methods, but until the appearance of this Handbook there was no comprehensive overview of them. Its contributions, many written by leading international experts, cover conceptual issues as well as qualitative and quantitative methods. The editors are all working at the frontiers of trust research and in this Handbook they have compiled an indispensable source of reference for years to come. - John Child, University of Birmingham, UK This is the right book at the right time. Central to the advancement of research on trust is the need to address a host of methodological, empirical, and analytical challenges. This Handbook provides a vital resource for doing so and holds the promise of infusing the literature with novel and enhanced approaches for studying and understanding trust. Researchers new to the field as well as established experts will find a wealth of insights contained herein. - --Bill McEvily, University of Toronto, Canada