As the field of tourism and hospitality experiences maturity and scientific sophistication, researchers need to fully understand the breadth and depth of existing scales that help explain, understand, monitor, and predict not only behaviour but also consequences of such behaviour as a function of demand and supply interactions in the field. By introducing the importance of measurement and scales and providing groupings of existing scales The Handbook of Scales in Tourism and Hospitality Research serves as the state of the art reference book in the field of tourism, hospitality and allied fields such leisure, recreation, and services management.
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This book serves as a state of the art reference book in the field of tourism, hospitality and allied fields such as leisure, recreation, and services management, providing a comprehensive list of scales used in the field.
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Section I: Introductions Section II: Scales by category 1: Scales focusing on individual behavior (motivation, satisfaction, performance, benchmarking, involvement, decision making, benefits – sought, values, lifestyle / segment typologies and the like) 2: Scales examining community and impact issues (IMPAC scales, NEP) 3: Scales examining inter organization and firm issues 4: Scales examining human resource issues 5: Scales examining natural / cultural resource use issues 6: Scales examining cross-cultural issues 7: Scales examining benefits of tourism and quality-of-life scales and the like. Section III: Conclusion 8: Subject Index
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"Gursoy, Uysal, Sirakaya-Turk, Ekinci and Baloglu's "Handbook of Scales in Tourism and Hospitality Research" is a much longed for book in the field of tourism and hospitality. It is an extremely important and useful reference book for the tourism and hospitality fields as it is the first of its kind. Although there have been scales handbooks available in the market for a variety of other fields and disciplines (e.g. for management and marketing) for some time, no scales handbook existed for tourism and hospitality until this book has arrived." - Tourism Management
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Produktdetaljer
ISBN
9781780644530
Publisert
2014-12-18
Utgiver
Vendor
CABI Publishing
Vekt
1130 gr
Høyde
244 mm
Bredde
172 mm
Dybde
29 mm
Aldersnivå
UP, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
432