Part 1 Your organization and your place in it: what is a middle manager?; what is management in schools?; what is ethical management in schools?; how do you translate the school aims into departmental aims?; contributing to the development of the priorities of the school. Part 2 Working with people: acknowledging power balances; working with teams; bringing new members to the team; key team roles; the life cycle of teams; working with people; listening to and talking to team members; giving and receiving contructive feedback; recording information; delegating; motivation; working with conflict - some general points; "difficult" people; disciplining members of staff; disciplining young people; professional development; the appraisal system as an example of staff development; meetings. Part 3 Managing resources. Part 4 Managing the curriculum. (Part Contents)