Hospitality Operations A Systems Approach

Heftet / 2003 / Engelsk

Produktdetaljer

ISBN13
9780826448262
Publisert
2003
Utgiver
Vendor
Cengage Learning EMEA
Aldersnivå
05, U
Språk
Product language
Engelsk
Format
Product format
Heftet
Sider
224
Vekt
462 gr
Høyde
243 mm
Bredde
167 mm
Tykkelse
15 mm
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Hospitality Operations A Systems Approach

Heftet / 2003 / Engelsk
Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, Hospitality Operations provides a comprehensive, integrated analysis of a diverse and complex industry.
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Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, they provide a comprehensive, integrated analysis of a diverse and complex industry.
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Part A: Systems Thinking 1. Understanding systems theory and principles 2. Systems in hospitality Part B: Operational Systems (Operations-Wide) 3. Procurement and control 4. Stores 5. Maintenance and engineering 6. Environmental and waste Part C: Accommodation Services 7. Front office 8. Housekeeping Part D: Food Production Systems 9. Food preparation and production 10. Holding, transportation and regeneration Part E: Food and Drink Service Systems 11. Food service and dining 12. Clearing and dishwash 13. Bars
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Part A: Systems Thinking. Understanding systems theory and principles. Systems in hospitality. Part B: Operational Systems. Procurement and control systems. Storage systems. Maintenance and engineering systems. Environmental and waste systems. Part C: Accommodation Services. Front office. Housekeeping. Food preparation and production. Holding, transportation and regeneration. Part D Foodservice, Bars and Clearing. Food service and dining systems. Clearing and dishwash systems. Bars.
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Peter Jones is a Reader at the University of Surrey. Andrew Lockwood is Senior Lecturer at the University of Surrey. Stephen Ball is Principal Lecturer at Sheffield Hallam University Professor David Kirk is Dean at Queen Margaret College, Edinburgh.
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Produktdetaljer

ISBN13
9780826448262
Publisert
2003
Utgiver
Vendor
Cengage Learning EMEA
Aldersnivå
05, U
Språk
Product language
Engelsk
Format
Product format
Heftet
Sider
224
Vekt
462 gr
Høyde
243 mm
Bredde
167 mm
Tykkelse
15 mm
Se alle
Forfatter
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