This guidance introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.
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Produktdetaljer

ISBN
9780113313211
Publisert
2020
Utgave
3. utgave
Utgiver
Vendor
TSO.
Språk
Product language
Engelsk
Format
Product format
Digital bok

Forfatter