This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
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Produktdetaljer
ISBN
9780113314881
Publisert
2020
Utgave
1. utgave
Utgiver
Vendor
TSO.
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter