A unique, 10-step improvement process for identifying and solving the root causes of supply chain problems using the latest Lean Manufacturing principles—updated to cover kaizen events, big data analytics, customer loyalty metrics, security, and sustainability

Ch 1: Using LSS Methods to Identify and Manage Supply Chain ProjectsExecutive overview *Voice-of-the customer (VOC) * Identifying performance gaps and projects * The 10-Step Solution Process * Understanding how your process works * Strategic project execution * Strategic Project selection * LSS operational assessments * Building the Project Charter * Project Planning * Project Management * Identifying LSS projectsCh 2: Deploying LSS Projects Using Lean ToolsLSS project alignment * S&OP control of LSS projects * Lean basics * Rapid improvement using Kaizen events * Lean/e-supply integrationCh 3: Demand Management Impact on LSS ProjectsDemand management overview * Sales & Operations Planning * Demand aggregation* Developing a consensus forecast * Master production schedule * Estimating customer demand * Product forecasting * Measuring forecasting error * Impact of new product forecasts * LSS forecasting applicationsCh 4: Lead Time Impact on LSS ProjectsWhy reducing lead time is important * Lean time reduction * Reducing lead time (ex.)Ch 5: LSS Applications to MRPII (Material Resource Planning)MRPII high level functions * Capacity requirements * MRPII specific functions * Hybrid MRPII systems * LSS MRPII applicationsCh 6: Using Inventory Models to Identify LSS ProjectsInventory basics * Building system models * Inventory models * Miscellaneous inventory topicsCh 7: LSS SC and 3rd Party LogisticsLean SC overview * Distribution systems * Receipt of customer orders * Transportation * Warehousing * Distribution inventory management * 3rd party logistics * Reverse logistics * LSS applications to food and commodity SCCh 8: Root Cause Analysis Using Six Sigma Tools (with Operations Research)Root cause analysis using the 10-step solution process * Big Data AnalyticsCh. 9: LSS Improvement and ControlControl strategies * Development of the control strategyCh 10: SC Design for ExcellenceHistory of DFSS for Supply Chain operations * What is it? * Why use it? * Kano analysis * Benchmarking * Requirements translation * Innovative Solution Methods * TRIZ * Creating models * Pilot and proof of concept * Verification of requirementsConclusionManaging organization change for LSS SC deployments * The LSS maturity model * New trends for SC improvement *