Magnetic Service (1 Volume Set) Secrets for Creating Passionately Devoted Customers

Heftet / 2011 / Engelsk

Produktdetaljer

ISBN13
9781459626232
Publisert
2011
Utgiver
Vendor
ReadHowYouWant
Aldersnivå
01, G
Språk
Product language
Engelsk
Format
Product format
Heftet
Sider
320
Vekt
558 gr
Høyde
254 mm
Bredde
178 mm
Tykkelse
17 mm
Se alle

Magnetic Service (1 Volume Set) Secrets for Creating Passionately Devoted Customers

Heftet / 2011 / Engelsk
Cultivating and keeping customers long - term should be a primary goal of any company, but binding customers to a brand can be challenging at best. This is where "magnetic service" comes in. In this inspiring book, authors Chip and Bilijack Bell show how any business can create a cult - like following of customers who don't just forgive them when they err but actually help them correct the problem, who don't just recommend them but insist that their friends do business with them. Part 1 explains the seven magnetic service secrets - from "Make Trust a Verb" to "Empower Customers Through Comfort." Part 2 looks at the leadership side of this strategy, emphasizing such qualities as leading naturally, nurturing discovery, and having soul. Dozens of real - life examples illustrate the seven secrets of magnetic service in action and show precisely what leaders can do to create a culture of magnetic service in any organization.
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Cultivating and keeping customers long - term should be a primary goal of any company, but binding customers to a brand can be challenging at best. This is where "magnetic service" comes in. In this inspiring book, authors Chip and Bilijack Bell show how any business can create a cult - like following of customers who don't just forgive them w...
Les mer
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288,-
Levering 3-20 dager

Produktdetaljer

ISBN13
9781459626232
Publisert
2011
Utgiver
Vendor
ReadHowYouWant
Aldersnivå
01, G
Språk
Product language
Engelsk
Format
Product format
Heftet
Sider
320
Vekt
558 gr
Høyde
254 mm
Bredde
178 mm
Tykkelse
17 mm
Se alle