Stay up to date with the current principles and major themes of Marketing, from theory to practice. Marketing: An Introduction, 4th edition by Brennan, Harker, Armstrong, and Kotler introduces you to the most up-to-date principles of Marketing, offering a complete overview of the discipline and full coverage of the current themes. Ideal for undergraduate and postgraduate students, as well as professionals, the textbook retains its clarity, coherence, and authority in presenting the main marketing concepts, encouraging you to apply what you learn to real commercial practices through numerous case studies from Europe, the Middle East, and Asia. What will you learn about Marketing in this latest edition? You will be guided through five major themes: creating value for customers, building and managing strong brands, measuring and managing ROI, harnessing new marketing technologies in the digital age, and marketing responsibly around the globe.You will be presented with a comprehensive outline of marketing theory and practice because Marketing is a company-wide function.You will be provided with the most up-to-date coverage of current issues in Marketing, including the implications of Brexit for the European marketers, changes in the rules and regulations such as the General Data Protection Regulations of the EU, and the rise of mobile marketing and networked consumer.Your learning experience will flow seamlessly between the book and the online environment, with chapter links to European bodies, marketing journals, case study questions, and multiple-choice questions. With an approachable style and variety of features and applications, this must-have guide will provide the tools you need to gain a broad insight into this ever-expanding field and think like a marketer.
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PART 1: DEFINING MARKETING AND MARKETING PROCESS 1. Marketing: Creating Customer Value and Engagement 2. Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships   PART 2: UNDERSTANDING THE MARKETPLACE AND CONSUMER VALUE 3. Analyzing the Marketing Environment 4. Managing Marketing Information to Gain Customer Insights 5. Understanding Consumer and Business Buyer Behavior   PART 3: DESIGNING A CUSTOMER-VALUE DRIVEN STRATEGY AND MIX 6. Customer Value-Driven Marketing Strategy: Creating Value for Target Customers 7. Products, Services, and Brands: Building Customer Value 8. Developing New Products and Managing the Product Life Cycle 9. Pricing: Understanding and Capturing Customer Value 10. Marketing Channels: Delivering Customer Value 11. Retailing and Wholesaling 12. Engaging Consumers and Communicating Customer Value: Advertising and Public Relations 13. Personal Selling and Sales Promotion 14. Direct, Online, Social Media, and Mobile Marketing   PART 4: EXTENDING MARKETING 15. The Global Marketplace 16. Sustainable Marketing: Social Responsibility and Ethics   Appendix 1: Company Cases Appendix 2: Marketing Plan Appendix 3: Marketing by the Numbers Appendix 4: Careers in Marketing  
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‘Contemporary content and examples, interwoven throughout to bring the subject to life in an accessible, familiar way.  Different way of organising topics, which brings readers deeper into the subject by gradual stages.’ Donald Lancaster, Bath University   From previous editions 'A highly readable text which I enjoyed and students will enjoy too. The authors have produced a clear, well-organised, informative and interesting book which guides the reader through each concept, combining theory and practice in an engaging way. A valuable resource for any student of marketing.' Caroline Miller, Keele University    'Clear and easy to read with insightful and relevant material covering all the things that are necessary in a modern textbook. This text is valued highly by tutors and students - keep up the good work!' Catherine Canning, Glasgow Caledonian University    Marketing: An Introduction introduces students at all levels, undergraduate, postgraduate and professional courses, to marketing concepts. It focuses on how to build profitable customer relationships by encouraging students to apply concepts to real commercial practice through numerous case studies from Europe, Middle East and Asia.   Now updated with the latest ideas in digital marketing such as big data, analytics and social marketing as well as up-to-date case studies from a range of consumer and industrial brands including Netflix, Aldi, Spotify, Google, Alibaba and Airbus 380, this fourth edition combines the clarity and authority of the US original within the context of European marketing practice.   Marketing: An Introduction makes learning and teaching marketing more effective, easier and more enjoyable. The text’s approachable style and design are well suited to cater to the enormous variety of students taking introductory marketing classes.   About the authors Gary Armstrong is Crist W. Blackwell Distinguished Professor Emeritus of Undergraduate Education in the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.Philip Kotler is S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg Graduate School of Management, Northwestern University.Michael Harker is Lecturer in Marketing at University of Strathclyde Business School, Glasgow.Ross Brennan is Professor of Industrial Marketing at the University of Hertfordshire Business School.    
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Hallmark features of this title Content that is structured according to the current developments and changes in the marketplace. Guide your students through the book's five major themes: creating value for customers, building and managing strong brands, measuring and managing ROI, harnessing new marketing technologies in the digital age, and marketing responsibly around the globe.Provide knowledge that includes up-to-date coverage based on the most recent socioeconomic changes and technological developments on a global scale. A range of features and activities that cement your students' learning. A detailed Case Matrix at the beginning of the book lists all the case studies presented, establishing the learning expectations for your students and helping them organise their studying.
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New and updated features of this title Important improvements and additions reflect the latest changes in the field. Extensive updates on the rise of technology and its influence on businesses, customers, and markets. A thorough discussion on the impact on new digital markets and the distribution of software and music.Content thoroughly revised to reflect the changes and developments that affect marketing in the age of customer value and relationships (Brexit, EU General Data Protection Regulations, etc.)Significant updates on the content based on the technological changes and consequent developments in marketing techniques.Updates in the content consider the legal, ethical, and technical issues of direct marketing in Europe, followed by success stories from the world of Direct Marketing. A plethora of case studies, revised and new, demonstrate the practical application of the concepts. Case studies include New case looking at the impact of environmental factors on German car manufacturing.New case on how Netflix uses consumer-generated 'big data' to improve decision making.'Potterheads, Twihards and Tributes': New case study on the phenomenal success of J.K. Rowling, Stephenie Meyer, and Suzanne Collins, examining how the authors used their personal branding delivered by clever online marketing strategies.
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Produktdetaljer

ISBN
9781292200309
Publisert
2019-04-23
Utgave
4. utgave
Utgiver
Vendor
Pearson Education Limited
Vekt
1240 gr
Høyde
265 mm
Bredde
195 mm
Dybde
25 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
672

Biographical note

Gary Armstrong is Crist W. Blackwell Distinguished Professor Emeritus of Undergraduate Education in the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

Philip Kotler is S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg Graduate School of Management, Northwestern University.

Michael Harker is Lecturer in Marketing at the University of Strathclyde Business School, Glasgow.

Ross Brennan is a Professor of Industrial Marketing at the University of Hertfordshire Business School.