This book shows an innovative way for managers to gain a better
understanding of emotions in teams and organizational units and thus
positively influence agile development in the context of digital
transformation of companies. Digitalization does not just lead to
technical changes. It dramatically changes the way employees work with
each other as well as how executives play their roles. In an agile
working environment, middle management in particular loses power,
influence, and relevance, and customer relationships are subject to
greater affectivity. The result is an increased emotionalization of
the actors, which should be recognized and understood prior to
designing the emotional landscape of the organization and to
developing and implementing successful business models. The author
introduces various conventional and AI-based instruments based on
current research for handling emotions, supported by practical
concepts.
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Emotion as a Success Factor for Digital Transformation Projects
Produktdetaljer
ISBN
9783658334895
Publisert
2021
Utgiver
Springer Nature
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter