There is a resurgence of interest in mental models due to advances in our understanding of how they can be used to help design and due to the development of practical methods to elicit them. This book brings both areas together with a focus on reducing domestic energy consumption. The book focuses on how mental models can be applied in design to bring out behaviour change resulting in increased achievement of home heating goals (reduced waste and improved comfort). This book also offers a method to extract and apply mental models to interface design. The approach enables mental models to be applied across domains when behaviour change was sought, and is validated as a useful design method.
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ContentsList of FiguresList of TablesPrefaceAcknowledgementsAuthorsList of AbbreviationsChapter 1 IntroductionChapter 2 Models of Models: Filtering and Bias Rings in Depiction of Knowledge Structures and Their Implications for DesignChapter 3 The Quick Association Check (QuACk): A Resource-Light,‘Bias Robust’ Method for Exploring the Relationship between Mental Models and Behaviour Patterns with Home-Heating SystemsChapter 4 Case Studies of Mental Models in Home Heat Control: Searching for Feedback, Valve, Timer and Switch TheoriesChapter 5 When Energy-Saving Advice Leads to More, Rather Than Less, ConsumptionChapter 6 Mind the Gap: A Case Study of the Gulf of Evaluation and Execution of Home-Heating SystemsChapter 7 Using Interface Design to Promote a Compatible User Mental Model of Home Heating and Pilot of Experiment to Test the Resulting DesignChapter 8 Mental Model Interface Design: Putting Users in Control of Their Home-Heating SystemsChapter 9 ConclusionAppendix A: The Quick Association CheckAppendix BReferencesBibliographyIndex
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"This is a valuable piece of work for most, if not all, interface designers practicing user-centered design in the industry. The mental models methodology and approach discussed in the book benefits not only on reduction of energy consumption in domestic energy systems, but also helps readers in understanding the behavior and behavioral changes of consumers in other design domains. I would believe a wide range of researchers and practitioners would be interested in the practical examples, insights and guidance provided by the two experienced authors in this book."— Alan HS Chan, City University of Hong Kong "When Stanton and colleagues address a topic, it’s important to pay attention to what they have to say. I recently heard a famous inventor talk about the difference between unintended, unanticipated, and perverse consequences of innovation. This book on mental models for home energy systems gives me a great working example of this complex aspect of sociotechnical impacts of technology innovation."— Barrett Caldwell, Purdue University, Indiana, USA
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Produktdetaljer
ISBN
9781498762175
Publisert
2017-04-21
Utgiver
Vendor
CRC Press Inc
Vekt
589 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
312