“Micromessaging” may be the most important skill set in your leadership portfolio—and you can learn everything you need to know right here  Micromessages come in various forms, such as gestures, facial expressions, tones of voice, word choices, eye contact, and interactive nuances. They can be either debilitating or empowering to one’s leadership effectiveness.  Micromessaging examines how unconscious bias is converted into tangible form and influences the ways people are either enabled, or impeded, to perform to their full potential.  It reveals the nuanced behaviors we all use and react to in our dealings with others--which expose our unconscious biases. Micromessaging teaches readers how to become aware of these messages and how to constructively address these behaviors to drive positive change in their workplace.  Unconscious bias is an intangible state of mind--a concept. One cannot DO an unconscious bias. The only way it is manifested is through the micromessages we send. Micromessaging reveals the solution and the tools to alter the impact of our unconscious bias; managing the Micromessages, MicroInequities and MicroAdvantages to drive change. Micromessaging provides everything you need to know to use micromessages in a constructive way to drive positive change and build your leadership profile.  
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The bestselling classic now in paperback—and updated with new advice critical for today’s unique workplace
PrefaceIntroduction: Asleep in the FireChapter 1: Setting the StageChapter 2: Micromessages: The DNA of LeadershipChapter 3: Don't Label Me-Learn MeChapter 4: The Blind SpotChapter 5: We're Wired That WayChapter 6: I Didn't Say She Stole the BookChapter 7: It's Here, There, and EverywhereChapter 8: Speaking the LanguageChapter 9: What's in It for Me?Chapter 10: Retrain Your BrainChapter 11: Is This About Faking It?Chapter 12: That's One Dumb Rat!Chapter 13: Shrink Group ThinkChapter 14: Bottoms Up!Chapter 15: Mixed MessagesChapter 16: Micromessages: In the Air and EverywhereChapter 17: The Power of a SpellChapter 18: Breaking the SpellChapter 19: Teachers at the EpicenterChapter 20: Resetting Your FiltersAfterwordIndex
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Produktdetaljer

ISBN
9781259860966
Publisert
2016-11-16
Utgiver
Vendor
McGraw-Hill Education
Vekt
349 gr
Høyde
229 mm
Bredde
168 mm
Dybde
13 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
256

Forfatter

Biographical note

Stephen Young, as an organiztional guru, has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries.He is a Senior Vice President at JP Morgan-Chase.