A Publication of the Program on Negotiation at Harvard Law School, an encouraging and optimistic approach for handling difficult conflicts. From Kosovo to Columbine, the world struggles with violent conflicts that appear unsolvable and inevitable, as if they were part of human nature.

The world struggles with violent conflicts that are unsolvable and inevitable, as if they were part of human nature. Not true, says William Ury, a world famous, best-selling author and top-level negotiator. In this encouraging and startlingly original book, he and several colleagues provide new research and insights into human behavior and human nature which show that we are not, in fact, doomed to violent conflict. He outlines an innovative program for personal and community empowerment called The Third Side, which shows how we can intervene-both as individuals, and within organizations-to support healthy conflict while preventing destructive confrontation. Praise for William L. Ury "William Ury is an acknowledged authority on negotiating in difficult situations." — John Kenneth Galbraith "Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it." — President Jimmy Carter

Ury, co-author of the bestselling Getting to Yes and a director at Harvard Law School's Program on Negotiation, observes that, in most cases, conflict between two parties involves a "third side"-"the community in which the combatants, and their dispute, are embedded." Whether the conflict takes place in inner-city Boston, between Hindus and Muslims in India or in apartheid South Mrica, Ury argues that the solution to "containing, resolving, and preventing" violence lies in activating this third group, whether it means involving independent witnesses, having "community talks" or mobilizing the media and the clergy. Two other writers from different fields contribute to the book's attempt to debunk the commonly held belief that violence and war are part of our primate and prehistoric heritage. Frans de Waal, a Jeading primatoJogist, argues that aggression in primates occurs in a social context and that mechanisms for cooperation are as natural as aggression. Brian Ferguson, an anthropologist of war, asserts that archeological evidence shows a history of limited flare-ups of carefully planned violence that benefit elites rather than a regular constant pattern of violent conflict. While the authors make a strong, persuasive case, arguing for more open societies and community involvement rather than increased policing, the format of the book is disappointing and will limit its audience to academe. The book consists of edited transcripts (including question-and-answer sessions) of two symposia held at Harvard in 1999 and 2000 and one "workbook" section in which readers are asked to put themselves in the place of an administrator faced with a simulated racial incident at a school. (Jan.) (Publishers Weekly)

"William Ury is an acknowledged authority on negotiating in difficult situations." — John Kenneth Galbraith "Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it." — President Jimmy Carter