Trust is an invaluable commodity in any business environment. Organizations benefit from being viewed as transparent, open and human, and one of the best ways of achieving this is through authentic employee advocacy. Participation Marketing takes a detailed look at the benefits that arise when employees are fully subscribed to a brand's ethos, and how this can be used to magnify a brand's voice. After all, it's likely that every individual employee of a company now has several hundred unique social media connections, if not more. So by engaging staff and encouraging them to participate in company activity and share via their own channels, they will be broadcasting trusted brand experiences to entirely new groups of consumers. Employee advocacy has always been worth investing in, but as the combination of constant connectedness and conversation becomes standard in our everyday lives, so too grows the importance of leveraging it. Participation Marketing will convince business leaders to think hard about employee advocacy as a channel that has many positive business outcomes. Internally, it will engage employees and make them feel part of something bigger, which will naturally result in employee satisfaction, retention and an increase in productivity. Externally, it will help brands reach new audiences with trusted and relevant stories.
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Learn how to leverage employee advocacy as a new channel to market and develop trusted brand messages with this expert blueprint.
Chapter - 00: Introduction by Russ Fradin: your people are your brand;Section - ONE: Setting the groundwork;Chapter - 01: Employee advocacy: making a believer out of you;Chapter - 02: The future of work: the new office, inside and out;Section - TWO: The business case for employee advocacy;Chapter - 03: Contextualizing the marketplace for employee activation;Chapter - 04: The psychology of ‘what’s in it for me?’ and how it affects employee advocacy;Chapter - 05: For brands, employee advocacy is a business imperative;Chapter - 06: Employee advocacy as a business model;Section - THREE: Blueprint: launching your employee advocacy programme;Chapter - 07: Employee advocacy: a model for disruption;Chapter - 08: Building your employee activation plan: who is responsible for what?;Chapter - 09: Identifying, segmenting and training the workforce for brand engagement;Chapter - 10: Bringing employee storytelling to life;Chapter - 11: Choosing the right employee advocacy technology;
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"Employees are the most valuable asset of any company. If you know how to unlock their passion, you can build an army of powerful advocates for your brand. It's not about training your employees to parrot your company's message. It's about building passion around your company's brand and its purpose - and shaping your company's culture such that it empowers your employees to advocate. Brito, a leader in the industry, helps you do just that: beginning with the fundamentals and then sharing practical tips on how to weave employee storytelling into the fabric of your organization."
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Proves that employee advocacy can be used as a business model to achieve numerous goals including growing brand awareness, changing brand perception, and educating existing customers

Produktdetaljer

ISBN
9780749482107
Publisert
2018-03-03
Utgiver
Vendor
Kogan Page Ltd
Vekt
395 gr
Høyde
235 mm
Bredde
160 mm
Dybde
12 mm
Aldersnivå
U, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
256

Forfatter

Biographical note

Michael Brito is a digital strategist, author, TEDx speaker, and adjunct professor at San Jose State University, with almost 20 years' experience helping organizations solve marketing challenges. Michael Brito is currently Head of US Digital Marketing and GM of San Francisco for LEWIS Global Communications, and previously was the Head of Social Marketing at W2O Group, and Senior Vice President of Social Strategy at Edelman Digital where he consulted for Fortune 500 companies globally.