Covers a range of subjects relevant to pharmacy practice, including communication skills, managing a business, quality assurance, dispensing, calculations, packaging, storage and labeling of medicines, sterilization, prescriptions, hospital-based services, techniques and treatments, adverse drug reactions, cost-benefit, and medicines management.

Section 1: Pharmacy practice and society The role of pharmacy in healthcare Models of pharmacy practice within healthcare systems Socio-behavioural aspects of health and illness Socio-behavioural aspects of treatment with medicines Pharmacy and public health WHO and the essential medicines concept Section 2: Governance and good professional pharmaceutical practice Governance - an overview Risk management Continuing professional development and fitness to practice Audit Ethics Communication skills for the pharmacist Relationship with other members of the healthcare team Record keeping. Section 3: Pharmacy prescribing and selection of medicines Access to medicines and prescribing - introduction The prescribing process and evidence-based medicine Formularies Drug evaluation and pharmacoeconomics Complementary/alternative medicine Prescribing for minor ailments Information retrieval Section 4: Dispensing and related pharmaceutical practice activities The prescription Dispensing techniques (compounding and good practice) Pharmaceutical calculations Packaging Labelling of dispensed medicines Production of sterile products Solutions Suspensions Emulsions External preparations Suppositories and pessaries Powders and granules Oral unit dosage forms Inhaled route Parenteral products Ophthalmic products Specialized services Parenteral nutrition and dialysis Radiopharmacy Storage of medicines and waste disposal Communication skills - role of the pharmacist in giving advice and information Section 5: Pharmacy services and monitoring the medicine-taking patient Collection and delivery services Concordance Monitoring the patient Services for vulnerable patients Substance use and misuse Appendices Medical abbreviations Latin terms and abbreviations Systems of weights and measures Presentation skills Key references and further reading Index