Focusing on the interaction between consultant and client, this volume explains how to achieve the healthy relationship so essential to effective consultation. Whether the adviser is a therapist, social worker, manager or friend, the relationship can be difficult to understand and manage.

I. PROCESS CONSULTATION DEFINED.  1. What is Process Consultation?  2. The Psycho-Dynamics of the Helping Relationship.  3. Active Inquiry and Listening as Status Equilibrating Processes.  4. The Concept of “Client.” II. DECIPHERING HIDDEN FORCES AND PROCESSES.  5. Intra-Psychic Processes: ORJI.  6. Face to Face Dynamics: Cultural Rules on Interaction and Communication. III. INTERVENTION IN THE SERVICE OF LEARNING.  7. Communication and Deliberate Feedback.  8. Facilitative Process Interventions. I. Task Processes in Groups  9. Facilitative Process Interventions. II. INTERPERSONAL PROCESSES. 10. Facilitative Process Interventions. III. DIALOGUE. IV. PROCESS CONSULTATION IN ACTION. 11. Consultation in Action: Entry, Settings, Methods and the Psychological Contract. 12. Process Consultation and the Helping Relationship in Perspective.