This annual publication is a hardback review of leading-edge research in tourism, recreation, hospitality-management, hotel and catering and related fields, with an emphasis on fields of rapid advance, international importance and major academic or professional concern. Now in its fourth volume, "Progress" has established itself as a leading guide to research trends in this rapidly developing field. The opportunity has been taken to redesign the structure of "Progress", and each volume will now feature substantive papers organized round two themes of key interest; in this volume, tourism impact and quality in hospitality. The concluding "topical issues and trends" section also includes several new regular features - including a detailed statistical section. These alterations reflect the suggestions and comments of users of the first three volumes and are designed to enhance the series' usefulness to both researchers and professionals.
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The fourth annual volume of the series reviewing major developments and trends in practice and management in tourism and associated areas features tourism impact and quality in hospitality.
Part 1 The impact of tourism: tourist arts, E. Cohen; tourism and environmental integration, R.K. Dowling; tourism development and the environment, G. Shaw and A. Williams; environmental auditing for tourism, B. Goodall; tourism, economic development and the environment, M. Thea Sinclair; perspectives on the environmental impact of the Channel Tunnel on tourism in the 1990s, S.J. Page; tourism and development along beaches and waterfronts - the Portuguese situation, A. de Rosa Pires and C.M.M. Costa; impacts of tourism on indigenous communities - the Australian case, P. Reynolds; the changing status of tourism in Bali, Indonesia, G. Wall and S. Dibnah; sustainable tourism - illustrations from Kenya, Nepal and Jamaica, S. Curry and B. Morvaridi; alternative tourism - a deceptive ploy, B. Wheeller. Part 2 Quality in hospitality: quality management and the tourism and hospitality industry, D. Gilbert and I. Joshi; quality assurance and the mystery guest programme in Harvester Restaurants, S. Newton and C. van der Merwe; quality in the contract catering industry, G. Hawkes; perceptions of hygiene and quality in food services operations, Y. Guerrier et al; taking quality on bpard - British Standard 5750, E. Pearce. Part 3 Contemporary themes: development and innovation - the case of food and beverage in hotels, M. Riley and E. Davies; destination management systems, S. Sussmann; 1993 cross channel alternatives, A. Jefferson; regional development and tourism within the EC, E. Lowyck and S. Wanhill; the Atlantic / Caribbean cruise industry, C.W. Riley. the changing face of tourism in Central and Eastern Europe, R. Hall. Part 4 Tourism statistics: international tourism statistics, J. Latham.
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Produktdetaljer

ISBN
9781852932404
Publisert
1992-10-22
Utgiver
Vendor
John Wiley & Sons Ltd
Vekt
580 gr
Høyde
229 mm
Bredde
152 mm
Aldersnivå
UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
224

Volume editor