1. Research in Public Administration 2. The Research Problem 3. Theoretical Framework 4. Operationalization 5. Research Design 6. The Experiment 7. The Survey 8. The Case Study 9. Desk Research 10. Analysing Quantitative Data 11. Analysing of Qualitative Data 12. Reporting Results

[…A] strength of the book, which truly sets it apart from general textbooks on social science research methods, is that the book is fully embedded within the field of public administration and public management. All chapters contain references, examples, and exercises that are explicitly about conducting research in public administration. The book thus provides an invaluable way of connecting undergraduate students to and embedding them in the world of public administration research […]Van Thiel’s book […] is an asset for any undergraduate public administration course on research methods. In addition, its focus on the unique nature of our field of study is an important point of departure for introducing the field to undergraduate students. Between the lines, the book also invites a more advanced audience to reflect on the appropriateness of ongoing methodological developments given the unique characteristics of public administration research.Public Administration Review, Vol. 74, Issue 6This invaluable book provides a wealth of practical advice and methodological insights. It draws from Professor van Thiel’s extensive experience as a leading public administration scholar, and someone who is equally at home in undertaking research for theory testing, issue exploration, or policy development. The book contains numerous worked examples, case studies and a glossary, making it the ideal companion for the public administration researcher at whatever stage in their career. Professor Chris Skelcher, University of Birmingham, UKWriting methodology books in such a messy field as public administration is difficult. Writing them for beginners is doubly difficult. Sandra van Thiel has overcome these difficulties to give us a book that is concise, accessible and comprehensive. She has also managed to treat the methodology wars within the field in a very even-handed way: even where I disagreed with her I found her account balanced and fair. Highly recommended.Christopher Pollitt, Emeritus Professor, Public Management Institute, Catholic Universty of Leuven, BelguimThis book is long overdue. Studying and doing research in Public Administration and Public Management has become ever more popular in recent years. In doing that we utilize all modern research methodologies of the social sciences, as we should! But at the same time research in these areas poses unique problems and challenges. At last we finally have our own textbook which explicates these problems and demonstrates how to handle them, using inspiring examples of 'best practice' in public administration research.Prof. Dr. Werner Jann, Chair for Political Science, Administration and Organization, Faculty for Economics and Social Sciences, Potsdam University, GermanySandra van Thiel has produced the solution for a problem faced by students and supervisors of research in public administration: how to make a rigorous exposition of research methods relevant to the investigation of problems in public policy and management. Embedded in the problems faced by public and related organisations, Research Methods in Public Administration and Public Management is a thorough, clear and focused exposition which will enable its readers to choose the right research strategy and carry out relevant and useful research.Norman Flynn, Centre for Financial and Management Studies, SOAS, University of London, UKMany scholars would argue that research in all the social sciences is essentially the same. Sandra Van Thiel demonstrates rather conclusively that there are special issues of research in public administration, and that our methods need to be considered in light of those issues. This is an extremely useful text for students embarking on investigating the workings of the public sector.B. Guy Peters, University of Pittsburgh, USAThis introductory text on research methods has been carefully crafted for students of public administration and management. The book is comprehensive in its coverage, includes relevant cases, an up-to-date literature and sensible exercises all lucidly explained. It is an excellent addition to this quality series of texts in public management.John Halligan, Professor of Public Administration, ANZSOG Institute for Governance, Australia