PART I: BUILDING A STRATEGIC FRAMEWORK TO ANALYZE SUPPLY CHAINS 1. Understanding the Supply Chain 2. Supply Chain Performance: Achieving Strategic Fit and Scope 3. Supply Chain Drivers and Metrics PART II: DESIGNING THE SUPPLY CHAIN NETWORK 4. Designing Distribution Networks and Applications to Online Sales 5. Network Design in the Supply Chain 6. Designing Global Supply Chain Networks PART III: PLANNING AND COORDINATING DEMAND AND SUPPLY IN A SUPPLY CHAIN 7. Demand Forecasting in a Supply Chain 8. Aggregate Planning in a Supply Chain 9. Sales and Operations Planning: Planning Supply and Demand in a Supply Chain 10. Coordination in a Supply Chain PART IV: PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN 11. Managing Economies of Scale in a Supply Chain: Cycle Inventory 12. Managing Uncertainty in a Supply Chain: Safety Inventory 13. Determining the Optimal Level of Product Availability PART V: DESIGNING AND PLANNING TRANSPORTATION NETWORKS 14. Transportation in a Supply Chain PART VI: MANAGING CROSS-FUNCTIONAL DRIVERS IN A SUPPLY CHAIN 15. Sourcing Decisions in a Supply Chain 16. Pricing and Revenue Management in a Supply Chain 17. Sustainability and the Supply Chain PART VII: ONLINE CHAPTER A. Information Technology in a Supply Chain