I love this book . . . reading it will actually change not just how you see strangers, but how you look at yourself, the news - the world. Reading this book changed me. * Oprah Winfrey *Fascinating . . . you should read the book . . . He's tackling the dark side of human nature - what do we ever know about other people? -- Sathnam Sanghera * The Times Magazine *Now that practically everybody seems to be spoiling for a fight, I have found Malcolm Gladwell's Talking to Strangers invaluable . . . His moral - to approach new people with caution and humility - has become my motto. * Evening Standard *Taut, provocative, smart . . . Gladwell's cool, playful intelligence has made him one of our leading public thinkers * New Statesman *A book examining the ways we misinterpret or fail to communicate with one another could not feel more necessary . . . the page-turning urgency of a thriller -- Chris Barton * Los Angeles Times *Superb writing. Masterful . . . bears all the marks that have made Gladwell one of the most successful non-fiction authors of his generation. -- Pilita Clark * Financial Times *A dazzling book . . . Gladwell is a rock star of nonfiction . . . ideas are slowly revealed until the reader arrives at a conclusion they didn't expect. Gladwell is advancing ideas and, sure, they are all open to challenge . . . but they are stimulating and convincing - and you won't regret a minute you spend mastering them * The Times *A wonderful provocation which Gladwell delivers like no other, an awakening to just one of the fascinations that lie in ordinary human experience . . . as ever, Gladwell's genius is in the telling. * Spectator *Malcolm Gladwell made his name bringing intellectual sparkle to everyday subjects, and his new book - about how strangers talk to each other - is no exception. -- Sean O'Hagan * Observer *