This is the eBook version of the printed book. This Element is an
excerpt from The Truth About Negotiations (9780136007364) by Leigh
Thompson. Available in print and digital formats. Practical
strategies for building rapport on the phone, getting “in sync,”
and negotiating more successfully. When you negotiate on the
phone, you lose kinetic and visual information feeds: you rely on
linguistic cues and paralinguistic cues only. For this reason, people
often have a harder time establishing rapport — the feeling that
you’re “on the same wavelength.” If you find yourself
negotiating on the phone, think about how to develop rapport with the
counterparty. Here are some strategies…
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Produktdetaljer
ISBN
9780132485098
Publisert
2014
Utgave
1. utgave
Utgiver
Vendor
FT Press PTG
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter