To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually.
The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.
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To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
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Preface
Introduction
PART I: VIRTUAL COMMUNICATION
One: Understanding the Problem
TWO: Pace and Policy
THREE: The Multitasking Effect
FOUR: Crafting Effective Messages
PART II: VIRTUAL TEAMS
FIVE: Teambuilding and Networking
SIX: Building Trust and Cooperation Online
SEVEN: Mastering Motivation
EIGHT: Virtual Team Leadership
NINE: Electronic Decision Making
TEN: Cross-Cultural Complications
Conclusion
Additional Resources
Index
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To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
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Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done
Produktdetaljer
ISBN
9781440828379
Publisert
2014-03-28
Utgiver
Vendor
Praeger Publishers Inc
Vekt
567 gr
Høyde
235 mm
Bredde
156 mm
Aldersnivå
U, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
232
Forfatter