To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually. The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.
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To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
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Preface Introduction PART I: VIRTUAL COMMUNICATION One: Understanding the Problem TWO: Pace and Policy THREE: The Multitasking Effect FOUR: Crafting Effective Messages PART II: VIRTUAL TEAMS FIVE: Teambuilding and Networking SIX: Building Trust and Cooperation Online SEVEN: Mastering Motivation EIGHT: Virtual Team Leadership NINE: Electronic Decision Making TEN: Cross-Cultural Complications Conclusion Additional Resources Index
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To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
Les mer
Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done

Produktdetaljer

ISBN
9781440828379
Publisert
2014-03-28
Utgiver
Vendor
Praeger Publishers Inc
Vekt
567 gr
Høyde
235 mm
Bredde
156 mm
Aldersnivå
U, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
232

Forfatter

Biographical note

Terri R. Kurtzberg, PhD, is associate professor of management and global business at Rutgers Business School Newark and New Brunswick, NJ.