School administrators will find that this casebook fills an ongoing need for communication guidelines during school crises. The 30 cases based on current events and the easy-to-use samples of appropriate letters and bulletins will be a boon to busy administrators who have to respond quickly to crisis events. Especially useful is the discussion of a district-wide communication policy for these situations. -- Diana Reep, chair, Department of English, University of Akron...Helen M. Sharp...provides a valuable resource for both new and expierenced superintendents and other school administrators. * School Administrator, January 2008 *Administrators welcome sources to use when a crisis or a significant issue faces an organization. Critical to our efforts is the need to communicate about the situation to those who need and want to know. When a School Crisis Occurs is a reference that provides a valuable resource for those who prepare in advance for a crisis. The model communications offer meaningful suggestions for the administrator. -- Donald Beggs, Wichita State University