'A superb book with real substance and passion that could and should change your organization. A plethora of original concepts and tools illustrated in marvelous case studies provide new insight into brands and their management' - David A. Aaker., E.T. Grether Professor of Marketing Strategy at The University of California at Berkeley and author of "Building Strong Brands". '"The BrandMindset" is all about building Genuine Brands; they lead with the heart, nurture with the soul and build one customer at a time' - Howard Schultz, Chariman and CEP, Starbucks Coffee Company and best-selling author of "Pour Your Heart Into It".'"The BrandMindset" clearly articulates 'how to think like a brand' which is necessary to understand before an organization can act like a brand' - Dave Whitwam, Chairman and CEO of Whirlpool Corporation. 'After reading "The BrandMindset" you should not only consider changing the way you do business, but you'll have a real good idea about how to go about it - and doing so truly builds Brand Equity' - Robert shulman, CEO of Copernicus and author of "Marketing Myths That Are Killing Business". 'Today is not enough to provide a service or a product. Success comes when the product and service are created and delivered through a BrandMindset' - Christopher W. Hart, Ph.D., President of the Spire Group and author of "Extraordinary Guarantees".
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Aimed at managers, not just marketers, a famed consultant presents a powerful prescription for understanding, building, and sustaining brand equity--based on the experiences of Starbucks, Citicorp, Whirlpool, Lexus, Hallmark, and other internationally renowned brands.
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Foreword. Preface. Acknowledgements. Brandictionary. Chapter 1: The BrandMindset Thinking Like a Genuine Brand. Chapter 2: An Introduction to the BrandStrategy Doctrine Process The Roadmap for a Genuine Brand. Chapter 3: The Brand Assessment. The Process to Evaluate Current and Future Brand Equity. Chapter 4: The BrandPromise The "Guiding Star" for Genuine Brands. Chapter 5: The Brand Blueprint The Architecture of a Brand. Chapter 6: Brand Culturalization Customer Service: "The Heart and Soul of Genuine Brands" Chapter 7: Creating Brand Advantage Leveraging and Maximizing Brand Equity. Chapter 8: brandstrategy.com Chapter 9: Brand Tools Organizing Your BrandStrategy Doctrine Process. Notes. Index.
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"A superb book with real substance and passion that could and should change yhour organization. A plethora of original concepts and tools illustrated in marvelous case studies provide new insight into brands and their management." - David A. Aaker., E.T. Grether Professor of Marketing Strategy at The University of California at Berkeley and author of Building Strong Brands.

"The BrandMindset is all about building Genuine Brands; they lead with the heart, nurture with the soul and build one customer at a time." - Howard Schultz, Chariman and CEP, Starbucks Coffee Company and best-selling author of Pour Your Heart Into It.

"The BrandMindset clearly articulates 'how to think like a brand' which is necessary to understand before an organization can act like a brand." - Dave Whitwam, Chairman and CEO of Whirlpool Corporation.

"After reading The BrandMindset you should not only consider changing the way you do business, but you'll have a real good idea about how to go about it - and doing so truly builds Brand Equity." - Robert shulman, CEO of Copernicus and author of Marketing Myths That Are Killing Business.

"Today is not enough to provide a service or a product. Success comes when the product and service are created and delivered through a BrandMindset." - Christopher W. Hart, Ph.D., President of the Spire Group and author of Extraordinary Guarantees.

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Produktdetaljer

ISBN
9780071347952
Publisert
1999-11-16
Utgiver
McGraw-Hill Education - Europe
Vekt
577 gr
Høyde
231 mm
Bredde
163 mm
Dybde
33 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
304

Forfatter

Biografisk notat

Duane Knapp is president of Brand Strategy, a Seattle-based marketing and branding consulting firm.