Biographical note

Stephen Moss is a Salesforce.comcertified administrator and Force.com developer. After his first brush with computing on Apple II, he was hooked to it and started programming on a Commodore 64 computer, back in the 1980s, to automate his math homework. He has over 20 years' experience in the IT industry in a multitude of roles, ranging across application domains as diverse as CRM, GIS, manufacturing, broadcast engineering, billing, field services, IVR speech recognition, and call center management systems. In addition to cloud computing, he also has a keen interest in the SOA/BPM systems (he is an Oracle BPM Suite Certified Implementation Specialist) and mobile device development (he even has an original PalmPilot in his attic somewhere!). He is currently consulting with a range of clients, helping them embrace cloud computing and digitizing their businesses for the 21st century.