Foreword vii

Acknowledgements xiii

Introduction 1

Part 1: Introducing Diversity Intelligence 7

1. A Shift in Mindset 13

2. Where the Money Lies 21

3. Why Hasn’t This Happened Already? 43

Part 2: How To Reach Diversity Intelligence 65

4. Roles and Responsibilities 71

5. Synchronising the Executive Team 87

6. Basing Your D&I Strategies on Data 105

7. Inclusive Leadership Training 117

8. D&I Champions: Supporting Cultural Transformation 137

9. Unconscious Bias 149

10. Cultural Intelligence 169

11. Creating Gender Balance and Mobilising Men 183

Part 3: Models/Recommendations For Change 207

12. Resources: The Four Steps Towards Inclusivity 209

13. The Future of D&I in the Workplace 219

14. Where Do You Go from Here? 229

About the Author 235

Index 237

A PRACTICAL HOW-TO GUIDE TO CREATING A CULTURE OF DIVERSITY AND INCLUSION AT YOUR WORKPLACE

Companies from around the world are doing their best to achieve greater levels of diversity in senior leadership positions. However, their efforts are frequently unsuccessful, meeting widespread cultural resistance and pushback. Only a few firms create lasting change in the makeup of their boards and executive leadership. So, what sets these successful firms apart from their less successful counterparts?

Diversity Intelligence provides readers with a roadmap to achieving impactful change in the areas of diversity and inclusion. Offering a step-by-step guide to creating a culture of inclusion, author Heidi R. Andersen explores the why, what, and how of successful diversity initiatives.

You’ll learn about the overwhelming business case for creating a more diverse and inclusive environment at your company and how those who fail to do so suffer consequences to their bottom line. You’ll also discover the steps to take, and the ones to avoid, in order to emulate the most successful changemakers around the world.

Ideal for senior business leaders, Diversity Intelligence is a must-read resource for company owners, founders, and other businesspeople who wish to make a difference today in one of the most important and fraught areas of people management.

The demand for increased levels of diversity, equity, inclusion and belonging at all levels of the corporate hierarchy has never been higher. People of all backgrounds are clamoring for the opportunity to be represented in overwhelmingly homogenous boards, C-suites, and other senior leadership positions. But even when companies make honest efforts to increase the diversity of their ranks, their efforts are often unsuccessful.

In Diversity Intelligence: How to Create a Culture of Inclusion for your Business, diversity expert, speaker and CEO Heidi R. Andersen delivers an insightful exploration of how and why to implement diversity efforts in your organization. She explains the business case for inclusivity and sustainable governance and describes exactly what she’s talking about when she uses the word “diversity.”

You’ll learn why so many organizational diversity programs fail to make a real impact in their companies, and what successful companies do differently when they launch diversity and inclusion initiatives. The book describes how these companies reach their goals and realize the long-lasting competitive advantages that a diverse workplace offers.

Drawing from her extensive experience working with clients like Deloitte, Esprit, Engle, SAP, Rockwool, L’Oreal, and Bayer, the author explains how to create the lasting cultural change necessary to break down the barriers to inclusion. She provides you with step-by-step guidance to overcoming the pitfalls and challenges typically experienced by companies undertaking this kind of effort.

Perfect for business owners, founders, executives, directors, business leaders and change agents, Diversity Intelligence will also earn a place in the libraries of business development heads, human resources managers, and anyone interested in making the world of business more diverse and inclusive.