Gratitude Communication at Work Research-Based Tools to Build Relationships and Get Results
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Biographical note
Ross Brinkert (Ph.D., Temple University) was an award-winning professor and inaugural chair of the Corporate Communication Program at Penn State Abington. His research and applied work addressed how increasing the engagement of organizational leaders may also foster engagement throughout the entire organization.This book will make an excellent contribution to the fields and courses identified. R. Brinkert clearly understands how to craft a textbook. [T]his is going to be a fun textbook. I think this is a very important contribution to the discipline." —Craig L. Engstrom, Assistant Professor of Communication Studies and Director of Undergraduate Studies, Southern Illinois University-Carbondale<br /><br />"The topic is timely and important. [The book will] have value and added benefits for communication students in an applied communication theory course. It may help students understand the value of contemporary theory building and how theory can be the answer to understanding current societal issues/problems." —Diane M. Monahan, Associate Professor of Communication, Saint Leo University
The 100 in-depth interviews on which this book is based show that gratitude communication offers the promise of not only feeling better about ourselves and our professional relationships, but that it also plays an essential role in increasing internal organizational effectiveness and facilitating client breakthroughs. Innovative and straightforward research-based solutions give readers the power to put gratitude communication to work in new ways so they can experience gains in their own professional worlds.
Gratitude Communication at Work is the ideal book for courses in organizational communication and culture, business/managerial communication, and corporate social responsibility. The book is also a valuable resource for professionals in leadership roles.