Introduction Part A: Overview of the law of professional liability applicable to property professionals Duties in contract Contractual terms excluding or limiting liability Duties in the tort of negligence to (a) the client; (b) third parties Liability of the employee The standard of care Breach of duty The object and scope of the duty: the SAAMCo principle: what losses are within the scope of the duty undertaken Causation, remoteness, mitigation The measure of loss and quantum General damages for distress and inconvenience and claims for psychiatric injury Remedies under the Consumer Rights Act 2015 Interest Liability in deceit and for other forms of dishonesty Equitable liabilities Conflicts of interest and confidential information Defences including contributory negligence, illegality and limitation Contribution claims Part B: Particular litigation issues Pre-action conduct Disclosure Expert evidence Part C: Valuers and surveyors The professional organisation, training and regulatory and disciplinary framework Liability of valuers Liability of surveyors Scope of duty, causation, mitigation, remoteness, and the measure of loss in claims against valuers and surveyors Defences Contribution claims Part D: Estate Agents The professional organisation, training, and regulatory and disciplinary framework applicable to estate agents The right to commission Liability of estate agents Criminal liability Part E: Auctioneers The professional organisation, training and regulatory and disciplinary framework applicable to auctioneers Liability of auctioneers