Facility management is a multidisciplinary function requiring a deep knowledge of the entire business and physical planning cycle, including the buildings, infrastructure, and people. Technology systems, disaster recovery planning, zoning compliance, furnishings, recycling programs, grounds maintenance--it all falls under the facility management umbrella. The sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices.
The Facility Management Handbook is that one essential book. Insightful overviews, case studies, and practical guidelines pave the way for successful planning, budgeting, real estate transactions, construction, emergency preparedness, security, operations, maintenance, and more. This thoroughly revised fourth edition examines cutting-edge technologies and includes new information on Building Information Modeling (BIM), contracting and project management methods, FASB and IASB requirements, distributed working, and sustainability reporting.
Balancing an in-depth look at the fundamentals with a view toward what the future holds, the book is essential reading for every facility management professional.
Contents
Preface to the Fourth Edition
SectionIBackground and Organization
1The Nature of Facility Management
2Organizing the Department
SectionIIPlanning, Finances, and Budgeting
3Strategic and Annual Planning
4Financial Management
5Space Planning and Management
SectionIIIReal Estate
6Real Estate Options and Regulations
7Lease Administration and Property Management
SectionIVSustainability
8Definitions, Background, and Applications of Sustainability
9Sustainability in Practice
10Sustainability Financials, Acceptance, and Implementation
SectionVThe Design--Build Cycle
11Programming and Project Development
12The Design Process
13Project Management and Construction
SectionVIFacility Emergency Preparedness and Business Continuity
14Planning, Definitions, and Threat Assessment
15Command, Control, and Communications
16Emergency Preparation and Training
17Emergency Response and Recovery
SectionVIIFacility Security Management
18Facility Security Goals and Responsibilities
19Facility Security and Planning
20Facility Security Implementation
SectionVIIIOperations and Maintenance
21Contracting and Types of Contracts
22Work Coordination
23Facility Operations
24Maintenance and Repair
25Facility Services
SectionIXFacility Management Practice
26Administering the Department
27Managing Quality Facilities
28Communications and New Facility Management Skills
29Building Information Modeling, Information Systems, and Other Technology
30The Future of Facility Management
AppendixAThe Facility Manager's Tool Kit of References
AppendixBWebsites and Internet Addresses
AppendixCFacility Management Education Programs
AppendixDLife-Cycle Cost Example
AppendixEFacility Security and Emergency Best Practices
AppendixFBackup Documents
Glossary
Index
About the Authors
Facility management entails far more than installing new carpet and repairing the air conditioning. With 7,000 unique job titles comprising the field, few positions require the technical, strategic, operational, and business management skills as that of facility manager.
Technology systems, disaster recovery planning, zoning compliance, furnishings, recycling programs, grounds maintenance--it all falls under the facility management umbrella. The sheer scope of duties requires a far-reaching reference for staying abreast of the latest technologies and best practices.
The Facility Management Handbook is that one essential book. Packed with examples and checklists, it arms you with the newest thinking and up-to-date procedures for successful planning, budgeting, real estate transactions, construction projects, emergency preparedness, security, operations, maintenance, communications, hiring, and more.
New to the fourth edition are insights on Building Information Modeling (BIM), contracting and project management methods, Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) requirements, new ways of working and office design trends, and sustainability reporting.
Facilities are literally the bedrock of private- and public-sector organizations. They impact the quality of life for every employee--including the ability to attract new people. Creating safe, productive, and appealing spaces is an ongoing effort requiring facility management leaders and strategic thinkers. The Facility Management Handbook gives you the expansive overview and how-to instructions to become a standout contributor in your field.