Operations Management: Sustainability and Supply Chain Management, Global Edition
Produktdetaljer
Biografisk notat
Jay HeizerProfessor Emeritus, the Jesse H. Jones Chair of Business Administration, Texas Lutheran University, Seguin, Texas. Dr. Heizer received his BBA and MBA from the University of North Texas and his PhD in management and statistics from Arizona State University. He was previously a member of the faculty at the University of Memphis, the University of Oklahoma, Virginia Commonwealth University, and the University of Richmond. He has also held visiting positions at Boston University, George Mason University, the Czech Management Center, and the Otto-Von-Guericka University, Magdeburg.
Dr. Heizer's industrial experience is extensive. He learned the practical side of operations management as a machinist apprentice at Foringer and Company, as a production planner for Westinghouse Airbrake, and at General Dynamics, where he worked in engineering administration. Additionally, he has been actively involved in consulting in the OM and MIS areas for a variety of organizations, including Philip Morris, Firestone, Dixie Container Corporation, Columbia Industries, and Tenneco.聽
Dr. Heizer has co-authored 5 books and has published more than 30 articles on a variety of management topics. His papers have appeared in the Academy of Management Journal, Journal of Purchasing, Personnel Psychology, Production & Inventory Control Management, APICS - The Performance Advantage, Journal of Management History, IIE Solutions, and Engineering Management, among others.
Barry Render
Professor Emeritus, the Charles Harwood Professor of Operations Management, Crummer Graduate School of Business, Rollins College, Winter Park, Florida. Dr. Render received his BS in mathematics and physics at Roosevelt University, and his MS in operations research and PhD in quantitative analysis at the University of Cincinnati.
He previously taught at George Washington University, University of New Orleans, Boston University, and George Mason University, where he held the Mason Foundation Professorship in Decision Sciences and was Chair of the Decision Sciences Department. Dr. Render has also worked in the aerospace industry for General Electric, McDonnell Douglas, and NASA.
Dr. Render has co-authored 10 textbooks for Pearson, including Managerial Decision Modeling with Spreadsheets, Quantitative Analysis for Management, Service Management, Introduction to Management Science, and Cases and Readings in Management Science. Dr. Render's more than 100 articles on a variety of management topics have appeared in Decision Sciences, Production and Operations Management, Interfaces, Information and Management, Journal of Management Information Systems, Socio-Economic Planning Sciences, IIE Solutions, and Operations Management Review, among others.
Dr. Render has been honored as an AACSB Fellow and was twice named a Senior Fulbright Scholar. He was Vice President of the Decision Science Institute Southeast Region and served as Software Review Editor for Decision Line for six years and as Editor of the New York Times Operations Management special issues for five years. From 1984 to 1993, Dr. Render was President of Management Service Associates of Virginia, Inc., whose technology clients included the FBI, the US Navy, Fairfax County, Virginia, and C&P Telephone. He is currently Consulting Editor to Financial Times Press.
Chuck Munson
Professor of Operations Management, Carson College of Business, Washington State University, Pullman, Washington. His received his BSBA summa cum laude in finance, along with his MSBA and PhD in operations management, from Washington University in St. Louis. For two years, he served as Associate Dean for Graduate Programs in Business at Washington State. He also worked for three years as a financial analyst for Contel Telephone Corporation.
Dr. Munson serves as a senior editor for Production and Operations Management, and he serves on the editorial review board of four other journals. He has published more than 25 articles in such journals as Production and Operations Management, IIE Transactions, Decision Sciences, Naval Research Logistics, European Journal of Operational Research, Journal of the Operational Research Society, and Annals of Operations Research. He is editor of the book The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM, and he has co-authored the research monograph Quantity Discounts: An Overview and Practical Guide for Buyers and Sellers.
Dr. Munson has taught operations management core and elective courses at the undergraduate, MBA, and PhD levels at Washington State University (WSU). He has also conducted several teaching workshops at international conferences and for PhD students at Washington State University.
A broad introduction to operations, reinforced with extensive practice problems
Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Solved problems and worked examples found in the 13th Edition provide ample support -- to help readers better understand concepts important to today鈥檚 operations management professionals.
- PART I: INTRODUCTION TO OPERATIONS MANAGEMENT
- 1. Operations and Productivity
- 2. Operations Strategy in a Global Environment
- 3. Project Management
- 4. Forecasting
- PART II: DESIGNING OPERATIONS
- 5. Design of Goods and Services
- 6. Managing Quality
- 7. Process Strategies
- 8. Location Strategies
- 9. Layout Strategies
- 10. Human Resources, Job Design, and Work Measurement
- PART III: MANAGING OPERATIONS
- 11. Supply Chain Management
- 12. Inventory Management
- 13. Aggregate Planning and S&OP
- 14. Material Requirements Planning (MRP) and ERP
- 15. Short-Term Scheduling
- 16. Lean Operations
- 17. Maintenance and Reliability
- PART IV: BUSINESS ANALYTICS MODULES
- Module A: Decision-Making Tools
- Module B: Linear Programming
- Module C: Transportation Models
- Module D: Waiting-Line Models
- Module E: Learning Curves
- Module F: Simulation
- Module G: Applying Analytics to Big Data in Operations Management
Comprehensive coverage of Operations Management with 7 business analytic modules at the end of the text help students understand how OM affects society and their lives.
路 Updated - All content is contemporary and familiarizes students with current trends and practices in operations management today.
路 New - 46 Author-created Video Cases (5 of which are new to the 13th Edition) help students see what goes on behind the scenes when they attend a concert or major sporting event, purchase a bag of Frito-Lay potato chips, buy a meal at an Olive Garden or a Hard Rock Cafe, place an order through Amazon.com, board a cruise on Celebrity Cruises, Inc., enter a hospital for medical care, and more.
路 New - OM in Action boxes help students better see and understand operations in action within a variety of industries.
路 New - A brand new chapter, Applying Analytics to Big Data in OM (Module G), provides info on data management, data visualization, and predictive and prescriptive business analytics tools. Students learn about heat maps, conditional formatting for cleaning data, pivot tables, and more, while numerous exercises strengthen their Excel skills and show them the power of using Excel with big data.
Integrated tools and resources help solve teaching and learning challenges.
路 New - Learning Objectives outline what students should know after reading the chapter, helping them to take ownership of their learning.
路 New and Updated - Figures and Tables highlight important information on globalization, employment, world trade, product life cycle changes, and more. These exhibits also appeal to visual learners.
路 End-of-Chapter Rapid Reviews capture the essence of the material, helping students study and learn the concepts more effectively. This detailed, yet concise, summary of the main points and equations in the chapter helps students prepare for homework, exams, and lectures. Rapid Reviews also include key chapter terms and a self-test, with questions linked to the learning objectives in the chapter.
路 Author Comments point out why a particular section, figure, or table is important, helping students better understand key information and concepts.
路 An Ethical Dilemma offers broad coverage of ethics as it applies to OM, and can be used for classroom discussion or homework.
路 Jay, Barry, & Chuck鈥檚 OM companion blog ( heizerrenderOM.wordpress.com) contains teaching tips, highlights of OM items in the news (along with class discussion questions and links), video tips, guest posts by instructors using the text, and much more to help instructors teach the OM course.
Prepare students for the workforce by helping them sharpen their critical-thinking and problem-solving skills
路 New - Discussion Questions provide opportunities for students to challenge their knowledge and enhance their skills, and can be used to facilitate class discussion or for homework assignments.
路 New - Hundreds of Homework, Quiz, and Exam Problems range from easy to challenging (denoted by one to four dots) and provide students with even more opportunity for extra practice. The approximately 200 new problems found in this edition also give instructors a broad selection of problems to choose from for homework, quizzes, and exams -- without reusing the same set from semester to semester.
o Updated - For this edition, several
Comprehensive coverage of Operations Management with 7 business analytic modules at the end of the text help students understand how OM affects society and their lives.
路 All content is contemporary and familiarizes students with current trends and practices in operations management today.
路 46 Author-created Video Cases (5 of which are new to the 13th Edition) help students see what goes on behind the scenes when they attend a concert or major sporting event, purchase a bag of Frito-Lay potato chips, buy a meal at an Olive Garden or a Hard Rock Cafe, place an order through Amazon.com, board a cruise on Celebrity Cruises, Inc., enter a hospital for medical care, and more.
路 OM in Action boxes help students better see and understand operations in action within a variety of industries.
路 A brand new chapter, Applying Analytics to Big Data in OM (Module G), provides info on data management, data visualization, and predictive and prescriptive business analytics tools. Students learn about heat maps, conditional formatting for cleaning data, pivot tables, and more, while numerous exercises strengthen their Excel skills and show them the power of using Excel with big data.
Integrated tools and resources help solve teaching and learning challenges.
路 Learning Objectives outline what students should know after reading the chapter, helping them to take ownership of their learning.
路 Figures and Tables highlight important information on globalization, employment, world trade, product life cycle changes, and more. These exhibits also appeal to visual learners.
Prepare students for the workforce by helping them sharpen their critical-thinking and problem-solving skills
路 Discussion Questions provide opportunities for students to challenge their knowledge and enhance their skills, and can be used to facilitate class discussion or for homework assignments.
路 Hundreds of Homework, Quiz, and Exam Problems range from easy to challenging (denoted by one to four dots) and provide students with even more opportunity for extra practice. The approximately 200 new problems found in this edition also give instructors a broad selection of problems to choose from for homework, quizzes, and exams -- without reusing the same set from semester to semester.
o For this edition, several HUNDRED new algorithmic problems and concept questions have been added to Pearson MyLab Operation Management.
路 Videos from recent graduate students feature young professionals talking about their jobs in the sphere of operation management functions and their tips for success. Each is tied to a specific chapter and accompanied by multiple-choice quizzes that may be assigned to students.
Pearson MyLabTM Operations Management is not included. Students, if Pearson MyLab Operations Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson MyLab Operation Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.
路 Pearson eText is a simple-to-use, mobile-optimized, personalized reading experience available within MyLab. It lets students highlight, take notes, and review key vocabulary all in one place -- even when offline. Seamlessly integrated videos and other rich media engage students and give them access to the help they need, when they need it. Educators can easily share their own notes with stud
Produktdetaljer
Biografisk notat
Jay HeizerProfessor Emeritus, the Jesse H. Jones Chair of Business Administration, Texas Lutheran University, Seguin, Texas. Dr. Heizer received his BBA and MBA from the University of North Texas and his PhD in management and statistics from Arizona State University. He was previously a member of the faculty at the University of Memphis, the University of Oklahoma, Virginia Commonwealth University, and the University of Richmond. He has also held visiting positions at Boston University, George Mason University, the Czech Management Center, and the Otto-Von-Guericka University, Magdeburg.
Dr. Heizer's industrial experience is extensive. He learned the practical side of operations management as a machinist apprentice at Foringer and Company, as a production planner for Westinghouse Airbrake, and at General Dynamics, where he worked in engineering administration. Additionally, he has been actively involved in consulting in the OM and MIS areas for a variety of organizations, including Philip Morris, Firestone, Dixie Container Corporation, Columbia Industries, and Tenneco.聽
Dr. Heizer has co-authored 5 books and has published more than 30 articles on a variety of management topics. His papers have appeared in the Academy of Management Journal, Journal of Purchasing, Personnel Psychology, Production & Inventory Control Management, APICS - The Performance Advantage, Journal of Management History, IIE Solutions, and Engineering Management, among others.
Barry Render
Professor Emeritus, the Charles Harwood Professor of Operations Management, Crummer Graduate School of Business, Rollins College, Winter Park, Florida. Dr. Render received his BS in mathematics and physics at Roosevelt University, and his MS in operations research and PhD in quantitative analysis at the University of Cincinnati.
He previously taught at George Washington University, University of New Orleans, Boston University, and George Mason University, where he held the Mason Foundation Professorship in Decision Sciences and was Chair of the Decision Sciences Department. Dr. Render has also worked in the aerospace industry for General Electric, McDonnell Douglas, and NASA.
Dr. Render has co-authored 10 textbooks for Pearson, including Managerial Decision Modeling with Spreadsheets, Quantitative Analysis for Management, Service Management, Introduction to Management Science, and Cases and Readings in Management Science. Dr. Render's more than 100 articles on a variety of management topics have appeared in Decision Sciences, Production and Operations Management, Interfaces, Information and Management, Journal of Management Information Systems, Socio-Economic Planning Sciences, IIE Solutions, and Operations Management Review, among others.
Dr. Render has been honored as an AACSB Fellow and was twice named a Senior Fulbright Scholar. He was Vice President of the Decision Science Institute Southeast Region and served as Software Review Editor for Decision Line for six years and as Editor of the New York Times Operations Management special issues for five years. From 1984 to 1993, Dr. Render was President of Management Service Associates of Virginia, Inc., whose technology clients included the FBI, the US Navy, Fairfax County, Virginia, and C&P Telephone. He is currently Consulting Editor to Financial Times Press.
Chuck Munson
Professor of Operations Management, Carson College of Business, Washington State University, Pullman, Washington. His received his BSBA summa cum laude in finance, along with his MSBA and PhD in operations management, from Washington University in St. Louis. For two years, he served as Associate Dean for Graduate Programs in Business at Washington State. He also worked for three years as a financial analyst for Contel Telephone Corporation.
Dr. Munson serves as a senior editor for Production and Operations Management, and he serves on the editorial review board of four other journals. He has published more than 25 articles in such journals as Production and Operations Management, IIE Transactions, Decision Sciences, Naval Research Logistics, European Journal of Operational Research, Journal of the Operational Research Society, and Annals of Operations Research. He is editor of the book The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM, and he has co-authored the research monograph Quantity Discounts: An Overview and Practical Guide for Buyers and Sellers.
Dr. Munson has taught operations management core and elective courses at the undergraduate, MBA, and PhD levels at Washington State University (WSU). He has also conducted several teaching workshops at international conferences and for PhD students at Washington State University.