1. Introduction and Outline of the Book
PART 1: LIBRARIES AND INFORMATION SERVICES: EVOLUTION OR REVOLUTION?2. History of libraries
2.1 Introduction 2.2 From 1876 to the Present Day: Users, Content and Services 2.3 From 1876 to the Present Day: Social Trends and Technology 2.4 From 1876 to the Present Day: Librarians 2.5 From 1876 to the Present Day: National Libraries 2.6 From 1876 to the Present Day: Academic Libraries 2.7 From 1876 to the Present Day: Public Libraries 2.8 Summary Review questions References
3. Types of library service and library
3.1 Introduction 3.2 Library services 3.3 Academic libraries 3.4 Public Libraries 3.5 Special Libraries 3.6 Institutions related to libraries 3.7 Summary Review questions References
4. Library design
4.1 Introduction 4.2 General library design considerations 4.3 Design of particular types of library 4.4 Library guiding 4.5 Summary Review questions References
5. Future of libraries
5.1 Introduction 5.2 Libraries: Evolution or Revolution? 5.3 Summary Review questions References
PART 2: LIBRARY AND INFORMATION RESOURCES AND SERVICES6. Content, Storage and Delivery 6.1 Introduction 6.2 Delivery Formats 6.2.1. Books 6.2.2. Periodicals and Newspapers 6.2.3. Manuscripts 6.2.4. Films and Photograph Negatives 6.3 Conclusions Review Questions References
7. Library Services
7.1 Introduction and Chapter Summary 7.2 Circulation and Lending 7.3. Reference 7.4 Subject Specialities 7.5 Reading Promotion 7.5.1. Services to Children and Young People 7.6. Service enhancements for users with special needs 7.6.1 – Aids for the special needs user 7.6.1.1. – Assistive Technologies for Computers Review Questions References
8. Collection Management and Collection Development
8.1 Introduction and Chapter Summary 8.2 Collection Management 8.2.1. Print materials 8.2.2. Processing of materials 8.2.3. Electronic materials 8.3 Weeding 8.4 Collection Development 8.4.1. Donations Review Questions References
9. Preservation and Digitization
9.1. Introduction and Chapter Summary 9.2 Preservation 9.2.1. – Preservation of Library Materials 9.2.2. Coping with Disaster 9.3 Digitization of Library Resources 9.3.1 What is digitisation? 9.3.2. Types of digitisation 9.3.3. Types of Images – BMP, TIFF, JPEG, GIF, and PNG 9.3.4. Software for image creation 9.3.5. Storage of scanned images 9.4 The challenge of indexing the digital image 9.5 Some Example Digitization Projects 9.6 Conclusions Review Questions References
PART 3: INFORMATION ORGANIZATION AND ACCESS 10. Classification
10.1 Introduction and Chapter Summary 10.2 Organizing information: classification 10.3 Bibliographic classification 10.4 Classification schemes 10.5 Types of Bibliographic Classification Schemes 10.5.1 Enumerative Classification Schemes 10.5.2 Analytico-synthetic classification scheme 10.5.3 Faceted Classification Scheme 10.6 Major library classification schemes 10.6.1 Colon Classification (CC) 10.6.2 Library of Congress Classification (LC) 10.6.3 Dewey Decimal Classification (DDC) 10.6.4 Universal Decimal Classification (UDC) 10.6.5 Bibliographic Classification(BC) 10.7 Classification of Electronic Resources 10.8 Social Classification or folksonomy 10.9 Summary Review Questions References
11. Cataloguing, Bibliographic Formats and Metadata
11.1 Introduction/Chapter Summary 11.2 History of library catalogues 11.3 Bibliographies 11.4 Bibliographies vs. catalogues 11.5 Objectives of a Library Catalogue 11.6 AACR2 11.7 The process of cataloguing 11.8 Bibliographic Formats 11.8.1 MARC format 11.8.2 MARC 21 11.9 Metadata 11.9.1 Types and Functions of Metadata 11.9.2 Dublin Core 11.10 Summary Review Questions References
12. Subject Indexing and Vocabulary Control
12.1 Introduction and Chapter Summary 12.2 Subject Heading Lists 12.3 Subject Indexing 12.4 LCSH 12.5 Thesauri 12.6 Relationships between terms in a thesaurus 12.7 Summary Review Questions References
13. Information Retrieval
13.1 Introduction and Chapter Summary 13.2 Components of an information retrieval system 13.3 Searching for Information 13.3.1 Boolean Search 13.3.2 Proximity Search 13.3.3 Range searching 13.3.4 Limiting searches 13.3.5 Truncation 13.4 Information retrieval models 13.5 Information retrieval standards and protocols 13.6 Information retrieval in the context of OPACs 13.7 Information retrieval in e-journals 13.8 Information retrieval in online databases 13.9 Information retrieval on the web 13.10 Information retrieval in the context of digital libraries and subject gateways 13.11 Information retrieval evaluation 13.12 Summary Review Questions References Review Questions References
PART 4: LIBRARY AND INFORMATION USERS AND SOCIETY14. The library as social institution
14.1 Introduction and Chapter Summary 14.2 The roles and functions of libraries
15. Services to library users
15.1 Introduction 15.2: Functional divisions of a library
16. Government legislation and policies
16.1 Introduction and Chapter Summary 16.2 Legal and moral issues for libraries 16.3 Legislation and libraries
PART 5: LIBRARY TECHNOLOGIES17. Fundamentals of computing and the information age
17.1 Introduction/Chapter Summary 17.2 The roots of information technology 17.3 The Information Age 17.4 Summary Review questions References
18. Information technology standards: databases, markup and Internet
18.1 Introduction/Chapter Summary 18.2 Databases and Document Management Systems 18.3 Markup languages: from SGML to HTML and XML 18.4 Networks: Internet 18.5 Networks: cellular networks 18.6 Security 18.7 Summary Review questions References
19. Library Management Systems
19.1 Introduction/Chapter Summary 19.2 Library management systems (LMS) 19.3 Summary Review questions References
20. Digital Libraries
20.1 Introduction/Chapter Summary 20.2 What is a Digital library? 20.3 Digital Libraries 20.4 Digital Library Issues 20.5 Summary Review questions References
PART 6: MANAGEMENT AND MARKETING IN LIBRARIES 21. The Importance of Management in Librarianship
21.1 Introduction and Summary 21.2 Management and libraries 21.3 Library Management and Ranganathan’s Five Laws 21.4 What makes a good manager? 21.5 Conclusions Review Questions References
22. Core Management Skills
22.1 Introduction and Chapter Summary 22.2 Financial Management 22.2.1. How is your library funded? 22.2.2. Types of Budgeting and Costs 22.2.3. Restrictions on Spending 22.3 Performance Measurement 22.3.1 The Value of Libraries 22.4 Management of Change 22.4.1. Managing Resistance to and Fear of Change 22.4.2. Force Field Analysis 22.5 Motivation and Managing People 22.5.1 Teamwork 22.6 Conclusion Review Questions References
23. Missions, Planning, Projects and Partnerships
23.1 Introduction and Chapter Summary 23.2 The Strategic Planning Process 23.2.1. Formulating a Mission 23.2.2. Environmental Analysis 23.3 Project and Partnership Working 23.3.1. Partnership Working 23.3.2. Policy Development 23.3.3. Professional Associations 23.4 Conclusions Review Questions References
24. Marketing and Libraries
24.1 Introduction and Chapter Summary 24.2 Why is marketing relevant to libraries? 24.3 The 4 Ps of Marketing 24.3.1 – Services Marketing 24.4 Understanding the Service Encounter 24.4.1. SERVQUAL 24.5 The Marketing Plan 24.6 Library Branding and Rebranding 24.7 Conclusion Review Questions References
PART 7: EDUCATION AND RESEARCH IN LIBRARIANSHIP 25. Education in Librarianship
25.1 Introduction and Chapter Summary 25.2 Education in librarianship: a brief history 25.3 Nature of Librarianship Courses 25.4 Accreditation 25.5 CPD courses and Summer Schools in Librarianship 25.6 Professional Qualifications 25.7 Modes of offering 25.8 Content and Specialization 25.9 Harmonization and cooperation in librarianship education 25.10 Summary
26. Research in Librarianship
26.1 Introduction and Chapter Summary 26.2 Nature of research in librarianship 26.3 Research degrees in librarianship 26.4 Research areas/themes 26.5 Research methods 26.6 Data collection techniques 26.6.1 Questionnaire 26.6.2 Interview 26.6.3 Observation 26.6.4 Diaries 26.6.5 Focus groups 26.6.6 Log analysis 26.6.7 Screen capture tools 26.7 Qualitative Vs. Quantitative research 26. 8 Triangulation or Mixed Methods 26.9 Research Ethics 26.10 Research trends 26.11 Summary