The Reengineering Revolution? - David Knights and Hugh Willmott An Introduction Now Where Were We? - Keith Grint and Peter Case BPR Lotus-Eaters and Corporate Amnesia Dedicated Followers of Fashion - Matthew Jones and Richard Thwaites BPR and the Public Sector `Such Stuff as Dreams Are Made of′ - Darren McCabe and David Knights BPR Up against the Wall of Functionalism, Hierarchy and Specialization Reengineering the Food Chains - Jenifer Frances and Elizabeth Garnsey A Systems Perspective on UK Supermarkets and BPR Business Process Re-Engineering and `The New Organization′ - S[sl]oren Peter Gunge What about the Workers? - Gregor Gall BPR, Trade Unions and the Emiseration of Labour BPR and TQM - Minhaela Kelemen, Paul Forrester and John Hassard Divergence or Convergence? Reengineering and the Search for Business Salvation - Robin Fincham