How do I shop?
- Navigate or search for the product you want to buy, then click Add to shopping bag. Tip: The shopping bag icon at the top right always shows how many items you have in your shopping bag. By hovering the mouse pointer you will also get an overview of which product it contains
- When you have finished placing books in the shopping bag, go to checkout by clicking the shopping bag icon in the top right corner.
- You can now log in or choose to continue as a guest
- Choose Log in from the top menu
- Click Forgotten password
- Enter your username og e-mail address
- Hit enter
- You will get an e-mail with instructions on how to reset your password
How do I see my order history?
You will find an overview of your order history under My account
When will I get my books?
Expected lead times fro Norwegian titles is 3 to 8 working days. For foreign titles it is 10-20 working days
I have only received parts of my order. Is anything wrong?
No, this is quite common. In order for you to receive your books as quickly as possible, the books are sent straight away from the warehouse or supplier. The order can be delivered in several separate shipments. You will not be charged additional shipping costs as a result of this. You can read more about delivery time at Akademika.no here.
What is understood by "working days" under delivery/lead times?
Working days are Monday through Friday, excluding holidays.
How quickly will customer service respond to me?
During and right after start of term, response times will be a little longer, as this is our busiest time of the year. We promise to help you as quickly as we possibly can. Please refer to your case number or order number when contacting us so we may serve you better.
I received an invoice, but I paid by card online?
The invoice you have received is a receipt.
Where do I find the curriculum lists?
The lists are designed to allow students to easily get an overview and buy their curriculum. Akademika works closely with the institutions to facilitate this service The lists are updated by professionals associated with the educational sites. With some simple keystrokes, you can find your syllabus on our website. All you have to do is choose: place of study, study and vacation / course. You will then get a list of topics within the subject field. Choose your subject and get an overview of your book books. You can also make a quick search for course name or course code to find your curriculum list. About the lists New and updated curriculum lists are published on our website before each start of term. The lists may also be obtained by visiting one of our stores on the campus you attend Curriculum lists do not contain compendia or other material that is not available through a bookstore Please note that changes to lists may occur, for example in the event of a given edition being out of print, in which case Akademika will supply the substituted ISBN of that edition. Always be sure to check with your course administrator or institution for a complete overview of your curriculum Please note the books may arrive in several shipments.
How do I use a coupon?
Conditions of use should be clearly outlined. Usually there are 5 conditions:
- A coupon can only be used once
- The value of the order must be greater than the value of the coupon
- There is a minimum amount you need to shop for
- The coupon will have an expiry date
- The coupon will not be valid for books barred from being discounted by law (Norwegian titles only)
You must pay attention to these terms when using a discount code, or you will receive an error message when completing the transaction. The five terms apply to all the items you have added to the shopping cart. Please note that the discount is not specified on the invoice you receive along with the products you buy. You can also only use one discount code per purchase. Note that a coupon cannot be exchanged for cash. The coupon will not be specified on the invoice you receive. The sum will already include the discount The coupon can only be used at akademika.no.
Delivery and terms
Akademika.no strives for fast delivery to all our customers. The delivery time stated on each product indicates the expected number of business days it will take from the time of order until your order is in your mailbox or at your nearest post office/mail in store. There may be longer delivery times for holidays. Expected lead times for Norwegian titles is 3 to 8 working days. For foreign titles it is 10-20 working days.
You have moved but ordered using your old address?
Akademika.no can not change the information after the order has been confirmed. However, you can contact your local post office and request that the shipment be forwarded. See here for more information.
Do you or your company have an agreement with Akademika.no regarding the sale of goods?
Orders are usually sent through a separate booking system at your workplace. If you are unsure of the agreement that applies to where you are, contact the responsible for purchasing in your organization or email@example.com. It is nice if you enter customer, order or invoice numbers when you contact us so that we can help you faster.
Opening hours of our stores
Opening hours vary from store to store.