Build the confidence and capability to manage employee relations issues effectively from day one.

Employee Relations 101
is a practical introduction for early-career HR professionals who need to understand how employee relations directly impact organizational performance, culture, and compliance. It bridges the gap between theory and day-to-day HR practice, equipping you with the knowledge and skills to support managers, resolve workplace issues, and contribute to a positive working environment.

Designed as part of the Core HR series, this book provides structured, real-world guidance to help you build credibility in your role and understand where employee relations fits within the wider HR function.

You'll learn how to:
· Manage performance, behavior, and conduct issues with clarity and consistency
· Support managers in handling conflict and resolving workplace disputes
· Apply employment legislation confidently to reduce risk and ensure compliance
· Develop and implement effective HR policies and procedures
· Build core workplace skills including: communication, emotional intelligence, and decision-making

Packed with practical examples, exercises, and scenario-based learning, Employee Relations 101 helps you apply key concepts in real situations. You'll develop the confidence to handle everyday HR challenges, strengthen workplace relationships, and support a culture of fairness, engagement, and performance.

Themes include: employee relations, HR fundamentals, workplace conflict, employment law, performance management, early career HR skills

Read more
Gain essential HR skills by developing a comprehensive understanding of all aspects of employee relations and learn how to actively manage them to create positive working relationships.
    • Chapter - 00: Introduction
    • Chapter - 01: Introducing Employee Relations
    • Chapter - 02: Collective Employee Relations
    • Chapter - 03: Conflict at work
    • Chapter - 04: Managing Employee Performance
    • Chapter - 05: Managing Employee Conduct and Behavior
    • Chapter - 06: Managing Absence and Attendance
    • Chapter - 07: Managing Difficult Issues
    • Chapter - 08: Achieving Good Employee Relations
    • Chapter - 09: Conclusion
Read more
Provides a complete overview of employee relations, for both the individual and the collective organization, with a focus on how to be an effective HR practitioner

Product details

ISBN
9781398626645
Published
2026-04-28
Publisher
Kogan Page Ltd
Height
216 mm
Width
138 mm
Age
U, P, 05, 06
Language
Product language
Engelsk
Format
Product format
Heftet
Number of pages
192

Biographical note

Kogan Page Editorial brings together the expertise of Kogan Page's in-house commissioning and editorial team in collaboration with experienced HR practitioners and subject-matter specialists. Together, they develop authoritative, practice-focused resources that combine expert insight with clear, structured guidance to support professional learning and career development.