Build the confidence and capability to manage employee relations issues effectively from day one.
Employee Relations 101 is a practical introduction for early-career HR professionals who need to understand how employee relations directly impact organizational performance, culture, and compliance. It bridges the gap between theory and day-to-day HR practice, equipping you with the knowledge and skills to support managers, resolve workplace issues, and contribute to a positive working environment.
Designed as part of the Core HR series, this book provides structured, real-world guidance to help you build credibility in your role and understand where employee relations fits within the wider HR function.
You'll learn how to:
· Manage performance, behavior, and conduct issues with clarity and consistency
· Support managers in handling conflict and resolving workplace disputes
· Apply employment legislation confidently to reduce risk and ensure compliance
· Develop and implement effective HR policies and procedures
· Build core workplace skills including: communication, emotional intelligence, and decision-making
Packed with practical examples, exercises, and scenario-based learning, Employee Relations 101 helps you apply key concepts in real situations. You'll develop the confidence to handle everyday HR challenges, strengthen workplace relationships, and support a culture of fairness, engagement, and performance.
Themes include: employee relations, HR fundamentals, workplace conflict, employment law, performance management, early career HR skills
- Chapter - 00: Introduction
- Chapter - 01: Introducing Employee Relations
- Chapter - 02: Collective Employee Relations
- Chapter - 03: Conflict at work
- Chapter - 04: Managing Employee Performance
- Chapter - 05: Managing Employee Conduct and Behavior
- Chapter - 06: Managing Absence and Attendance
- Chapter - 07: Managing Difficult Issues
- Chapter - 08: Achieving Good Employee Relations
- Chapter - 09: Conclusion