This work looks at the ways of evaluating how well computer systems meet the requirements of organizations and their workforces, and establishing how effective, efficient and satisfactory they are for the actual users. It provides an integrated framework for assessment which reflects both practical and academic perspectives. Descriptions of various methods are given, along with examples of their commercial application and specific case studies.
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There is a rapidly-growing commercial awareness of the need for evaluation in CSCW as major producers push to get cooperative technology taken up in commercial organisations.
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Product details
ISBN
9783540199632
Published
1995-12-01
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Height
235 mm
Width
155 mm
Age
Research, P, 06
Language
Product language
Engelsk
Format
Product format
Heftet
Edited by