Winnie Cheng has made a unique contribution to discourse analysis and intercultural studies by presenting a well-grounded research on the intercultural conversation between HKC and NES and offering valuable data and insights as well as exemplary approaches to future studies in likewise areas.

- Song Li, Harbin Institut of Technology, China, on Linguist List Vol. 15-2056,

With its positive intercultural approach, this book will be of interest to a wide readership including discourse analysts, practitioners in language and communication, ESL educators and learners, cross-cultural consultants, employees and managers in international business. [...] Cheng undoubtedly proposes a sound approach to studying intercultural conversation, which will benefit our continued exploration of descriptive frameworks for the study of language and intercultural communication.

- Yunxia Zhu, The University of Queensland, Australia, in the Journal of Asian Pacific Communication Vol. 16:1 (2006),