Managers in every business know the importance of collecting debts. This title offers a guide that shows how to collect debts quickly, efficiently and, wherever possible, with the minimum amount of fuss. It contains practical guidance on various aspects of collection from initial procedures set-up through to legal remedies in the event of default.

Alan Dixie has successfully managed, in most succinct fashion, to create a 'How to' work which covers the broad canvas of credit management. His book deserves a permanent corner on the desk of Credit Managers.A" Terry Robinson FICM, V ice President, Institute of Credit Management A very readable book packed with excellent advice. Credit control trainees will benefit greatly from reading it and even the most experienced controllers will learn some useful tips. Also highly recommended to Small Business Proprietors.A" Charles Woodward, Lloyds TSB Group The 'credit control' book of the year. Well written and full of useful advice. A refreshingly up-to-date approach.A" Brendan Glover, Managing Director, Inter-credit International Ltd