<i>'The editors have created an important resource for healthcare management practitioners and students, effectively presenting the most up-to-date knowledge on issues critical to the management of healthcare organizations by experts in their fields. This book offers keen insights into the many challenges that the healthcare industry faces, and more importantly, actions that leaders can take to meet them.'</i>

- Barbara Bigelow, Clark University,

The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.

Expert contributors analyze both existing methods and new developments in healthcare management, through topics including healthcare marketing and customer service, managing human resources and organizational stakeholders, strategic and business planning, high-reliability organizations, and health informatics. The result is a well-rounded collection of strategies to enhance healthcare quality, with emphasis on factors that promote organizational excellence.

This Handbook will be invaluable to students in both master and doctoral healthcare management programs, as well as faculty and health services researchers, practitioners in both private and public sectors, policy-makers, and public administrators.

Contributors: A. Beardsley, J.W. Begun, N. Borkowski, B.K. Breland, K. Darr, C. Deschamp, E.W. Ford, M.D. Fottler, L.H. Friedman, J. Gill, P.K. Howse, T.R.Huerta, J.C. Hyde, R. Kemp, D. Malvey, A.S. McAlearney, N. Menachemi, C. Molinari, H. Nguyen, S.J. O'Connor, P.A. Paustian, A. Raffenaud, S. Rahurkar, S. Ruff, C.J. Sampson, D.J. Slovensky, D.G. Smith, P.L. Spath, W.L. Tarver, M. Thygeson, J.M. Trimm, J.G. Van Matre, C.F. Wainwright, J.H. Willig, T. Yeung, T. Zhang

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The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.
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Contents: 1. Managing Complex Healthcare Organizations James W. Begun and Marcus Thygeson 2. Leadership Resilience Pamela E. Paustian 3. High Reliability Organizations Patrice L. Spath 4. Organizational Planning J.M.”Mickey” Trimm and John Gill 5. Customer Service Myron D. Fottler and Tina Yeung 6. Human Resources Management Myron D. Fottler, Donna Malvey, John C. Hyde and Clyde Deschamp 7. Disaster Preparedness and Response Bryan K. Breland 8. Organizational Excellence Leonard H. Friedman 9. Communication Charles F. Wainright and Amanda Raffenaud 10. Healthcare Marketing and Social Media Donna Malvey, Alicia Beardsley, Peggy K. Howse and Sandra Ruff 11. Employee Motivation Steve J. O’Connor, Nancy Borkowski and Ross Kemp 12. Organization Change and Transformation Nancy Borkowski 13. Innovations in Healthcare Delivery Donna Malvey, Alicia Beardsley, Hannah Nguyen, and Myron D. Fottler 14. Reducing Medical Errors Joseph G. Van Matre and Donna J. Slovensky 15. HIT to Enhance Patient Care and Organizational Performance Nir Menachemi, Saurabh Rahurkar and Willi L. Tarver 16. The Many Lives of Data James H. Willig 17. Managing Clinical Professionals Timothy R. Hureta, Ann Scheck McAlearney and Eric W. Ford 18. Healthcare Insurance and Finance Dean G. Smith 19. Long-Term Care Carol Molinari and Tina Zhang 20. Ethical Challenges in Healthcare Kurt Darr and Carla J. Sampson 21. The Future of Healthcare: The Editors Weigh In Myron D. Fottler, Donna Malvey and Donna J. Slovensky Index
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Produktdetaljer

ISBN
9781783470150
Publisert
2017-03-31
Utgiver
Edward Elgar Publishing Ltd
Høyde
234 mm
Bredde
156 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
544

Biografisk notat

Edited by the late Myron D. Fottler, formerly Professor, the late Donna Malvey, formerly Associate Professor, College of Health and Public Affairs, University of Central Florida and Donna J. Slovensky, Professor and Senior Associate Dean for Academic and Faculty Affairs, School of Health Professions, University of Alabama at Birmingham, US