This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.
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Produktdetaljer

ISBN
9781349390434
Publisert
1992-01-20
Utgiver
Palgrave Macmillan
Høyde
216 mm
Bredde
140 mm
Aldersnivå
Research, P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet

Forfatter