Produktdetaljer
ISBN
9780753509685
Publisert
2007
Utgiver
Ebury Publishing
Vekt
982 gr
Høyde
210 mm
Bredde
125 mm
Dybde
18 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Forfatter
Biografisk notat
Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin.What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
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Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer - how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you.
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Produktdetaljer
ISBN
9780753509685
Publisert
2007
Utgiver
Ebury Publishing
Vekt
982 gr
Høyde
210 mm
Bredde
125 mm
Dybde
18 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Forfatter