'I particularly like its straightforward, functional approach, which makes it easy for the student to understand. I also like the liberal use of examples and case studies, which are bang up to date and still topical. ' - Mark Godson, Sheffield Hallam University '...forces students to think conceptually and this is refreshing...it offers rigorous treatment of the important concepts...' - Dr Brian Carlisle, Honoray Professor of Managment, Samara State University, Russia 'This text makes, in my opinion, a considerable contribution to the teaching material available in this area. An excellent text.' - Ray Rogers, Coventry Business School

This text is designed to be appropriate for Operations Strategy modules at both undergraduate and postgraduate level. It combines knowledge management, relationship management and advances in technology to inform the development of strategic advantage. The text adopts a value chain approach and contains a number of features to aid the learning process - chapter introductions, chapter summaries, further reading and boxed features.
Les mer
This text is designed to be appropriate for Operations Strategy modules at both undergraduate and postgraduate level. The text adopts a value chain approach and contains a number of features to aid the learning process - chapter introductions, chapter summaries, further reading and boxed features.
Les mer
Introduction: Emerging Characteristics of value and value creation and delivery.- Perspectives of Value.- Value as a Business Concept.- Value Based Organisations: the Growth of Flexible Response and Virtual Organisations.- Supply Chains and Value Chains: Definitions, Characteristics, Differences and Directions.- Value Based Organisations: the Value Chain Approach.- Strategic and Operational Characteristics and Components.- Corporate Value, Performance Management, Coordination and Control: Issues and Options.- Managing Customer Value and the Value Proposition.- Core Competencies, Key Success Factors, Value/Cost Drivers and Process Management.- Where Value Strategy and Value Operations Meet.- Existing Value Chains.- Industry Value Chains.- Corporate Value Chains.- Value and Value Chains in Healthcare.- Value Chains in Education.- Configuring the Value Chain, Structure and Performance.- Configuring the Value Chain.- Case Study Exercises.
Les mer
This new text is designed to cater for the needs of both undergraduate and postgraduate students taking Operations Strategy or Strategic Operations Management modules.

Adopting a value chain approach, it seeks to instruct and inform the reader on the importance of the strategic issues in operations thought and practice. The text provides an up-to-date, accessible approach to operations strategy, with a comprehensive overview of the subject area as a whole.

The text has a companion web site which contains a supporting instructors manual, which can be found at www.palgrave.com/business/walters.
Les mer
'I particularly like its straightforward, functional approach, which makes it easy for the student to understand. I also like the liberal use of examples and case studies, which are bang up to date and still topical. ' - Mark Godson, Sheffield Hallam University '...forces students to think conceptually and this is refreshing...it offers rigorous treatment of the important concepts...' - Dr Brian Carlisle, Honoray Professor of Managment, Samara State University, Russia 'This text makes, in my opinion, a considerable contribution to the teaching material available in this area. An excellent text.' - Ray Rogers, Coventry Business School
Les mer
Adopts a value chain approach, which is a new and innovative way of approaching the Operations Strategy area
David Walters is a well respected and prolific author in the Operations/logistics area
Les mer

Produktdetaljer

ISBN
9780333961124
Publisert
2002-06-26
Utgiver
Vendor
Red Globe Press
Vekt
617 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
U, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
400

Forfatter

Biografisk notat

DAVID WALTERS is Professor of Marketing and Head of the Business Department in the Division of Economic and Financial Studies at Macquarie University in Sydney, Australia.